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Customer Review Ratings
Average of 12 Customer Reviews
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Review fromLisa R
Date: 02/08/2025
1 starLisa R
Date: 02/08/2025
I had been subscribing to *************** for over 20 years. Recently they changed my subscription to online rather than mailed. I called to ask about it and said to cancel my subscription and refund my money (it was set to expire in June 2026). I didn't realize it, but part of my subscription was from when Entertainment Weekly stopped printing so People refused to refund my money (well, they gave me $7.94). I asked them to restart the subscription that I have paid for and they are refusing. I realize they won't give me back the money I paid because I don't remember how much I paid for the ** subscription, but I would like them to restart my subscription since I have paid for it. That's a lot of money to lose.
Dotdash Meredith
Date: 02/10/2025
We would be more than happy to restart the People subscription. I will have **** ****** reach out with the details.Review fromLaura W
Date: 11/14/2024
1 starSpent hours trying to cancel a subscription to one of the seasonal books. Impossible to get someone on the phone. I thought it was supposed to be transparent to unsubscribe to a service but this one is impossible.Review fromDee B
Date: 04/30/2024
1 starDee B
Date: 04/30/2024
I love their cookbooks. So I got an offer in the mail to get a free copy of the newest cookbook when I purchase a 1-year magazine subscription. I purchased the subscription, and never received a cookbook. Instead they substitute a small magazine of slow cooker recipes. Even worse, they sold my information to countless partners or other businesses. I get spam mail and emails every day from similar businesses and it only started happening after I purchased their magazine subscription. These guys ****.Dotdash Meredith
Date: 05/02/2024
We've tried looking on our database for a subscription order ... please confirm the email address (should it be gmail??) and which magazine did you subscriber to?? THANK YOU!Review fromDana H
Date: 10/18/2023
1 starTerrible business practices. Signe up for 1yr subscription and they kept auto renewing. I never signed a contract for an auto renewal. Then you call to cancel and you get sent to a call center in ***** where they treat you horribly. I never raised my voice and the person on the other line just kept talking over me. Finally got to someone in the US and they refuse to help me. Dont trust this company! Shady business practices and I can see why their rating on BBB is so abismal. Do not purchase from this company. *** spent hours on the phone trying to resolve and get my money back only to be told to go kick rocks.Review fromLise B
Date: 08/16/2023
1 starDotdash Meredith is a data ****** that is playing fast and loose with consumer privacy and marketing rules. I did not sign up for their emails and yet I get them. Their emails do not have an unsubscribe option. I have tried to unsubscribe several times by going to their preference center and though it has an unsubscribe button it does not not work. No changes are made or saved. I tried opting out but the form they require asks for even more personal information about me and who knows what they would do with that? I then contacted the company directly to make the request and issue a complaint and twice now they have sent me back to the broken site and overreaching opt out form. Do not trust this company at all.Review fromJeremy A
Date: 02/28/2023
1 starIn reading these reviews, it appears that I have been scammed like everyone else. Order #13046 has not been fulfilled. How can the BBB let this fly for so long without doing the right thing? I want an immediate refund but I have a feeling that I will get the runaround like countless others who have written reviews on here. I guess I need to contact the BBB directly to make a formal complaint?Review fromScott C
Date: 02/12/2023
1 starZero Stars 11 months ago I subscribed to 2 magazines. They sent them to the wrong address even though I entered it correctly. After updating the address they still sent it to the wrong place. 8 months ago I requested a refund after it became clear they would never get it right. Although most of the customer service representatives I communicated with sounded like they were trying to help, I still haven't received a refund. I've accepted that the money is gone and won't be pursuing it further.Review fromNadine W
Date: 02/10/2023
1 starTerrible, unethical recruiting practices. I interviewed for a job at Tripsavvy previously. They had me do an initial, 15-minute phone interview, a TWO HOUR interview with three different people and a writing test that took me nearly a full day. I followed up with thank you emails to the team and was polite. Yet, they never notified me about my status and rejection, despite the fact that I took so much time out of my life for their interview process. These recruiting ethics are appalling and extremely disrespectful, especially compared to recruiting ethics common in other countries like Japan, where they always at least take the courtesy of notifying you.Review fromSarah L.
Date: 01/23/2023
1 starSarah L.
Date: 01/23/2023
I’m concerned this company is fraudulent. I was billed 11/14/22 $16.22 for a magazine subscription. I never received any magazines. Then, I was billed $90.71 on 1/10/23 for an auto renewal. I immediately cancelled the auto renewal and sent an email to the company requesting a full refund since I haven’t received any magazines. Today is 1/22/23, and I still haven’t received an email response and have not received a refund.Dotdash Meredith
Date: 01/23/2023
Our systems indicate Ms. ******** used our self-service portal to turn off auto renewal on 1/10/23. Director of customer service (Wendy ****) cancelled & refunded the customer today. ++++Review fromJim A
Date: 12/13/2022
1 starWhat a criminal organization. On going criminal activity. Impossible to unsubscribe or block spam from any publication they push. Nothing but a information harvest and sell scam. A criminal gangster operation that needs to be closed and anyone affiliated imprisoned.
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