Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          PetWorks Express has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePetWorks Express

            Veterinarian

            Contact Information

            2105 Driscoll St

            Houston, TX 77019-6824

            Visit Website
            (281) 870-0570

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business provides veterinary services. 

            Business Details

            Location of This Business
            2105 Driscoll St, Houston, TX 77019-6824
            BBB File Opened:
            11/28/2012
            Years in Business:
            13
            Business Started:
            12/10/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Dr. Stephen Pappan, Owner
            Contact Information

            Customer Contact

            • Dr. Stephen Pappan, Owner
            Additional Contact Information

            Fax Numbers

            • (281) 597-0277
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a veterinarian for your pet

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/30/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            Date of occurrence: Oct 22, 2022/ This is a complaint against Petworks Express at ***** ********** ******** ** ***** (281-870-0570) because they provided a substance to my dog for supposed de-wormer, and the dog kept bleeding for five days. They never disclosed the manufacturer of the substance that they applied to my dog and they charged me $89 dollars for supposed lab blood test done to my dog, and they do not have a lab, and are not a clinic, they just use a device at their location that output bogus information about blood cell counts. They denied to provide information about the substance so I can help my dog, and did not denied that they mixed some substances there to administrate to the dog.

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Steven S

            11/02/2022

            If you love your pet, never, ever for any reason take it to Petworks Express. On October 22 they overdose and almost kill my dog with a de-wormer substance from which they denied to disclose the name, dosage and manufacturer. They didn't take any responsibilities for their professional negligence. When we were asking for explanations, the supposed "owner" ask us if we speak English in a sarcastic way and asked us to step out of his business because he didn't want the customers to know about what was happening. Is my impression that they take advantage and underestimate Hispanic people believing ever Hispanic is un-documented in this country. if you check their website is not BBB accredited, but they put the BBB signed as if they were accredited. Their Facebook link is broken and you don’t see one Diploma and/or License number form the Texas Board of Veterinary Medical Examiner anywhere in their business. That is a big red flag. I recommend you to look for Professional and licensed veterinary doctor AAHA accredited. Petworks Express is not the cheapest option and you will be putting your Pet in a big risk.

            Local BBB

            BBB of Greater Houston and South Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.