ComplaintsforPetWorks Express
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Date of occurrence: Oct 22, 2022/ This is a complaint against Petworks Express at ***** ********** ******** ** ***** (281-870-0570) because they provided a substance to my dog for supposed de-wormer, and the dog kept bleeding for five days. They never disclosed the manufacturer of the substance that they applied to my dog and they charged me $89 dollars for supposed lab blood test done to my dog, and they do not have a lab, and are not a clinic, they just use a device at their location that output bogus information about blood cell counts. They denied to provide information about the substance so I can help my dog, and did not denied that they mixed some substances there to administrate to the dog.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.