BBB Accredited Business Profile

Kona Adventure Tours

Kona Adventure Tours

(808) 987-4284

Kona Adventure Tours

2 years in business
75-5660 Kopiko St
Kailua Kona, HI 96740-3611
Fax Numbers
  • (808) 443-0072
Additional Email Addresses
  • info@konaadventuretours.com
  • jon@konaadventuretours.com
BBB File Opened: 03/09/2018
Business Started: 08/28/2015
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Jon Knight, Owner
Business Category
  • Tour Operators
Products & Services
Grand Volcano Adventure, Hakalau Bird Watching & Nature Hike, Endangered Birds of Hawaii, Custom & Private Small Group Tours
Service Area
We service the Big Island of Hawaii
Alternate Business Names
  • Kona Adventure Tours, Immerse Yourself
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • We accept all major credit cards & cash.
Refund & Exchange Policy: 
For Daily Tours:
There is a 24-hour cancellation policy for all day tours. If you cancel prior to 24 hours of the tour you will receive a full refund.
If you cancel within 24 hours of your scheduled trip departure, no refund fees will be provided.
No shows are responsible for 100% of trip fees.

Custom & Private Tours:
There is a 72-hour cancellation policy for all custom tours that do not include inter-island air travel. Credit cards will be taken at the time of booking and charged 30 days prior to tour date. If you cancel outside of 72 hours, you will receive a full refund. 
If you cancel within 72 hours of the tour no refund fees will be provided. 
No shows are responsible for 100% of trip fees.

Custom & Private Tours Involving Air Travel:
Custom tours that include inter-island air travel are required to pay the cost of the tickets at the time of booking and the remainder 30 days prior. There is a 72-hour cancellation policy for all custom/private tours. If you cancel outside of 72 hours, you will receive a full refund minus non-refundable airfare charges. 
If you cancel within 72 hours of the tour no refund fees will be provided. 
No shows are responsible for 100% of trip fees.
BBB accredited business

A+

Overview

Kona Adventure Tours is a Custom, Private & Small Group tour operator located in Kailua-Kona on the Big Island of Hawaii.
We specialize in Custom, Private & Small Group land tours to almost any location on The Big Island. Our goal is to provide the highest quality tour experiences for our clients that can be found anywhere. Our dedication to service exceeds other local tour operators on the Big Island and sets us apart. When you book your tour with Kona Adventure Tours you can feel secure knowing you’ve chosen the best private tour operator on the Big Island.
Once you’ve booked your tour with Kona Adventure Tours, we will be available to answer any question you may have before, during, and after your visit with us. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Kona Adventure Tours

Kona Adventure Tours

BBB ACCREDITATION SINCE 03/12/2018

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