This Business Is Not BBB Accredited

Electronic Arts, Inc.

Electronic Arts, Inc.

Electronic Arts, Inc.

35 years in business
Headquarters
209 Redwood Shores Pkwy
Redwood City, CA 94065-1175
Additional Website Addresses
  • http://www.ea.com
  • http://www.pogo.com
  • http://www.origin.com
BBB File Opened: 08/01/1985
Business Started: 01/01/1982
Business Started Locally: 01/01/1982
Type of Entity
Corporation
Business Management
  • Mr. Kyle Cooper, Executive Relations Manager
  • Mr. Troy Blankenship, Sr. Manager, Executive & Customer Relations
Contact Information
  • Mr. Kyle Cooper, Executive Relations Manager
  • Mr. Troy Blankenship, Sr. Manager, Executive & Customer Relations
Business Category
  • Video Games - Wholesale & Manufacturers
  • Internet Shopping
  • Online Retailer

Products & Services
This company offers
Alternate Business Names
  • EA Games
  • Pogo.com
  • Playfish, Inc
  • Club Pogo
  • BioWare
  • Star Wars: The Old Republic
  • Bioware Corp
  • ORIGIN EA
  • Origin
  • EA

Number of Employees: 
9,000
Refund & Exchange Policy: 
https://help.ea.com/en/article/electronic-arts-warranty-policy/

A-

Overview

We offer interactive entertainment software. For customers needing to reach our support staff, an agent can be reached by filing a request via https://help.ea.com/.

More information on our support features can be found here: https://help.ea.com/en/article/contact-ea-help/

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Electronic Arts, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Electronic Arts, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Electronic Arts, Inc.

Customer Review Rating:

Positive
0%
Neutral
2%
Negative
98%

Composite Score:

0 3