This Business Is Not BBB Accredited

Tech Eyes, Inc.

Tech Eyes, Inc.

(888) 336-9555

Tech Eyes, Inc.

5 years in business
1250 Pine Street
Walnut Creek, CA 94596
Additional Email Addresses
  • info@techeyes.com
BBB File Opened: 12/23/2013
Business Started: 02/23/2012
Business Started Locally: 02/23/2012
Business Incorporated: 02/23/2012 in CA
Type of Entity
Corporation
Business Management
  • George Smith, VP
Business Category
  • Optical Imaging Equipment & Systems
  • Night Vision Equipment
  • Sporting Goods - Retail

Products & Services
www.TECHEYES.com offers high-presition optical devices such as night vision, thermal imaging systems and daytime optics at the most competitive prices with outstanding knowledgable customer service.
Service Area
This business service area covers: Worldwide.
Number of Employees: 
12
Refund & Exchange Policy: 
Returns and Exchange Policy


Tech Eyes has assembled a step-by-step program in order to ensure the simplest and most convenient method per Return and Exchange procedure. Please follow the following guidelines in order to resolve your criteria. Tech Eyes return procedure may only be completed with RMA (Return Merchandise Authorization) Form that is only active for 15 days from the date of submission. Tech Eyes is not responsible for any shipping charges incurred in returning the merchandise to us or for any shipping charges associated with your new order.
1) Go to www.techeyes/returns and fill out required spaces. You may also email returns@techeyes.com or call us in order to request a return. If by email, please make sure to include order number and reason for return.
2) Tech Eyes will work directly with manufacturers and obtain an RMA (Return Merchandise Authorization) number per your request.
3) Tech Eyes will contact back via email or phone call providing an RMA number within same or next day. Do note, if a return is sent without an RMA number back to the manufacturer it will be sent back as it is or lost.



Packaging Instructions
1) Place the product within its original colored box/soft case/hard case with all original accessories.
2) Include your receipt (packing slip) along with a short statement indicating your name, address, contact information, and reason per return.
3) Pack the device securely.
4) Indicate/write RMA number around the package.
5) Insure and ship (using a good carrier such as FedEx, UPS, or USPS) to the address Tech Eyes will provide you with.
6) Turn around estimation depends on the manufacturer. On average it's between 1-3 weeks.

--Please make sure to ship directly to the manufacturer and NOT to Tech Eyes in order to avoid any delays or additional expenses. Please don't hesitate to contact us at any point for any directions and assistance. Our Customers Support Departments are waiting to support you per any avenue.

Order Cancellation Policy
Tech Eyes focuses primarily on customer service. We are dedicated for superior customer support in order to provide simplest, quickest, informative, and most enjoyable shopping experience. Most orders ships within 24 hours from our warehouse in Walnut Creek, CA or are dropped shipped from our manufacturers. It is very essential that you contact us to cancel your order, before is process or shipped. For any further questions in regards to cancelation policy please contact us:
Phone: (888) 336-9555
Email: support@techeyes.com
Exchange Policy
If you are not fully satisfied with your product within 15 days of receiving, you can return or exchange your purchase. Please follow Return & Exchange Policy for guidelines.
Tech Eyes reserves the right to charge restocking fee on any returns of opened, damaged, and used products. Tech Eyes reserves the rights to refuse any returns received in an opened condition. Tech Eyes reserves the rights to charge additional fees if anything is missing or advised from manufacturer. Some processing fees may apply to cover credit card fees only associated with returns.
Refund Policy
Returns may only be obtained until RMA has been received and evaluated by manufacturer. Please follow Return Policy for further instructions. Refund is subject to condition and value of product.

Restocking Fee
If product is returned after 15 days from the moment of receiving, it is a subject for 10% restocking fee. If product was damaged after receiving, Tech Eyes may charge an additional damage fee. Please see Return & Exchange Policy for further instructions or call/email Tech Eyes for information about returns.

Order Cancellation Policy
Tech Eyes focuses primarily on customer service. We are dedicated for superior customer support in order to provide simplest, quickest, informative, and most enjoyable shopping experience. Most orders ships within 24 hours from our warehouse in Walnut Creek, CA or are dropped shipped from our manufacturers. It is very essential that you contact us to cancel your order, before is process or shipped. For any further questions in regards to cancelation policy please contact us:
Phone: (888) 336-9555
Email: support@techeyes.com

F

Misuse of BBB Name and/or Logo

This company currently displays the BBB Accredited Business Seal and rating on their website located at http://techeyes.com/. This company is not an accredited business of this BBB and our policies prohibit such a reference.

 

 

Overview

TECH EYES is a worldwide marketplace for the most innovative optic devices. TechEyes.com provides detailed description about carrying merchandise and offers the most competitive prices on the market.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Tech Eyes, Inc. include:

  • Failure to respond to 2 complaint(s) filed against business
  • Unauthorized use of BBB name or trademarks

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Tech Eyes, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Tech Eyes, Inc.

Customer Review Rating:

100%

Composite Score: