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Find a Location

Cross Country Moving Company has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCross Country Moving Company

    Moving Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.86/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/29/2014

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cross Country Moving Company offers long distance moving and packing service.

    Products & Services

    Cross Country Moving Company offers auto shipping, long distance relocation within the US, packing and storage.

    Business Details

    This is a multi-location business.

    Find a Location

    Cross Country Moving Company has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2480 Verna Ct, San Leandro, CA 94577-4223
      BBB File Opened:
      6/12/2014
      Years in Business:
      10
      Business Started:
      5/13/2013
      Business Started Locally:
      5/13/2013
      Business Incorporated:
      10/18/2013
      Accredited Since:
      7/29/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 191180 for this business, issued by Bureau of Electronic and Appliance Repair. The expiration date of this license is 2/12/2025.

      These agencies may include:

      Bureau of Electronic and Appliance Repair

      4244 South Market Court, Suite D

      Sacramento CA 95834-1243

      (916) 999-2041

      http://www.bearhfti.ca.gov/

      BBB records show a license number of 2626333 for this business, issued by Federal Motor Carrier Safety Administration. The expiration date of this license is 2/12/2025.

      These agencies may include:

      Federal Motor Carrier Safety Administration

      1325 J St Ste 1540

      Sacramento CA 95814

      (800) 832-5660

      http://safer.fmcsa.dot.gov/CompanySnapshot.aspx

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      160
      Alternate Business Name
      • Cross Country Long Distance Movers
      • Cross Country Movers
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      7:00 AM - 6:00 PM
      Su:
      8:00 AM - 4:00 PM
      Business Management
      • Mr. Art Gurfinkel, Owner
      Contact Information

      Principal

      • Mr. Art Gurfinkel, Owner

      Customer Contact

      • Mr. Art Gurfinkel, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had my order picked up on 3/29 and told it would be delivered 7-14 days from that date. I then received a text it wouldnt arrive until 4/13-4/18. I called and spoke to people almost every day since then stating I need more than a days notice and the delay in unacceptable. I only have somewhere to stay until my furniture arrives until 4/14, and already had to extend it 2 days. I keep getting the same response and this whole experience has been completely unacceptable. Other moving companies give 2-3 days notice and it wouldnt be an issue if I wasnt given incorrect dates at pickup. If I dont get an adequate resolution Im involving attorneys
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      PAMELA G

      1 star

      02/05/2024

      Do not use this moving company ever. They gave me an initial quote of $2980 for a move from ** to **. Moving a household of 1 person. Then changed their moving date and arrival times 1-2 before the move. Their excuse was they did not have a truck. When they arrived the day of the move they raised the price to over $10,000. They held all my stuff in *********** for 5 days. I asked them not to touch my breathing machine, they packed it anyway, after I complained they lied and said they were never told not to pack it. All my belongings were packed in boxes which i did myself, and I did not have hardly any furniture. I supplied all the plastic wrap and moving blankets myself. I WENT WITHOUT MY BREATHING MACHINE FOR 5 DAYS!!!! ALL OF MY WOOD FURNITURE WAS SEVERELY SCRATCHED AND DENTED, DAMAGED!!! Please do not waste your money on this horrible company. Your things are precious to you and if you value them do not use this company.

      Cross Country Moving Company Response

      02/09/2024

      Hello ******,We're sorry to hear about your experience, but you have reviewed the wrong business. We do not have any clients under your name. We also did not have a customer with complaints similar to the ones you mentioned in your review. Please note that there are many companies that go by "Cross Country" out there. If you still believe you've reached the right business, please give us a call at ************ so that we may assist you further.Respectfully,Management Cross Country Moving Company

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