BBB Accredited Business Profile

(650) 837-5000

14 years in business
850 Cherry Ave
San Bruno, CA 94066-3031
Fax Numbers
  • (650) 624-7652
Additional Phone Numbers
  • (800) 966-6546
Additional Email Addresses
BBB File Opened: 09/27/2002
Business Started: 09/27/2002
Business Started Locally: 09/27/2002
Business Incorporated: 09/27/2002 in CA
Type of Entity
Limited Liability Company
Business Management
  • Mr. Fernando Madeira, President
  • Customer Relations, Manager
Business Category
  • Internet Shopping
  • Variety Stores

Service Area
This business service area covers: Nationwide
Alternate Business Names
  • Wal-Mart.Com USA, LLC
  • Walmart Online Marketplace
Number of Employees: 
BBB accredited business


Government Action

Alameda County DA Settlement

On February 1, 2017 the Alameda District Attorney’s Office settled a consumer protection action against Wal-Mart Stores, Inc. (as well as USA, LLC and Wal-Mart subsidiary,, Inc.).  Case No.: 17CV000089.

The complaint alleged that “Walmart sold plastic products in stores and online that were misleadingly labeled ‘biodegradable’ or ‘compostable’ in violation of California law.

The judgement prohibits ... Read More


This company offers internet retail sales.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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