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          Find a Location

          Thumbtack, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Thumbtack, Inc.

              1355 Market St Ste 600 San Francisco, CA 94103-1337

            • Thumbtack, Inc.

              12936 S Frontrunner Blvd Ste 500 Draper, UT 84020-5485

            • Thumbtack, Inc.

              12936 S Frontrunner Blvd Draper, UT 84020-5480

              BBB Accredited Business

            Business ProfileThumbtack, Inc.

            Internet Service
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1355 Market St

            Ste 600

            San Francisco, CA 94103-1337

            Visit Website
            (800) 948-2034

            Customer Reviews

            1.08/5

            Average of 622 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            899 complaints closed in last 3 years

            384 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We’re Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local service businesses. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 10 million 5-star projects and counting, we empower homeowners to take control and local businesses to grow. Accomplish more with Thumbtack. 

             


            Products & Services

            Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, people can effortlessly care for their homes — confidently knowing what to do, when to do it, and who to hire. Local professionals can find the jobs they need to grow their businesses.

            Business Details

            This is a multi-location business.

            Find a Location

            Thumbtack, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Thumbtack, Inc.

                1355 Market St Ste 600 San Francisco, CA 94103-1337

              • Thumbtack, Inc.

                12936 S Frontrunner Blvd Ste 500 Draper, UT 84020-5485

              • Thumbtack, Inc.

                12936 S Frontrunner Blvd Draper, UT 84020-5480

                BBB Accredited Business
              Headquarters
              1355 Market St Ste 600, San Francisco, CA 94103-1337
              BBB File Opened:
              9/1/2010
              Years in Business:
              15
              Business Started:
              10/9/2008
              Business Incorporated:
              10/9/2008
              Type of Entity:
              Corporation
              Number of Employees:
              1000
              Business Management
              • Ms. Olivia Whiteside, Manager
              • Mr. Marco Zappacosta, CEO
              Contact Information

              Customer Contact

              • Mr. Marco Zappacosta, CEO
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              899 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/12/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I signed up for this platform with the expectation of receiving quality leads for our online tutoring business. However, after paying for leads, I discovered that the provided contact numbers were invalid, rendering the leads useless. Despite reaching out through both the chat line and email, and clearly explaining the situation, I have yet to receive a refund or credit for the charges incurred. As a lead generation service, it's imperative that the provided leads are valid and usable. I kindly request a thorough review of my case and a prompt refund of the money charged for the invalid leads.Date of transaction is 4/4/2024 paid money $100 . I submitted my receipt in your system.
              Read More
              Read 898 More Complaints

              Customer Reviews

              622 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mile S

              04/26/2024

              Read the reviews. This company is a sham who will withdraw money from you. Do not add any type of payments information with them. I encourage all to file a complaint with the ************************ as well: reportfraud.ftc.gov/
              Read 621 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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