Business ProfileforFour Seasons Roofing

Shawn from Four Seasons Roofing came to my home to give an estimate because of a water leak. It was explained to him that a squirrel had come in via the roof and this was probably the cause of the leak. Shawn explained that the roof could be repaired and the water was coming in along the wall by my neighbor. Shawn obtain authorization from my neighbor and the work was done in June 2022. My roof continued to leak in the exact same location but now it is worst. I contact Four Seasons Roofing on 10/3/22 and spoke to Mr. G**** and explained to him that my roof was still leaking. He sent someone else to my home that inspected the roof and the leaking ceiling in my home. No one called to say anything after the 2nd inspection. I re-contacted Mr. G**** on 10/5/2022 and he stated that they would come back and stop the leak and give me a good price. I told him that we had already paid and the work was not done. Mr. G**** said he would have Shawn call back. Shawn called back and stated that all we had to pay was about $350 to cover the cost of the material and they would do the proper repair. Again I asked why do we have to pay if the work was not completed. Shawn tried to explain what work was needed. He stated he would call back. To date we have not heard back from Four Seasons Roofing. Shawn took pictures when he came out to do the estimate. He also stated that they would have pictures of the repair work. I do not have the pictures. I would like my money back because I don't trust them and I know that they did nothing. The day that the crew came to do the repair it didn't take them 30 minutes. I don't believe they did anything. Due to the prolonged water damage we will now incur an additional cost to have the mold remediated, drywall replaced and the room painted. They won't even call us back. I would like to seek a more creditable roofer to do the repair. They have no respect for me as a person or a consumer.