9 Customer Reviews
Review from Adele Z
5 stars08/01/2024
Rob and his team are the best! Honest, fair, great work, and they do what they say they will do! 10/10 highly recommend!
CraftMasters Remodeling Co, LLC Response
08/05/2024
Thanks Adele! Your recommendation is the highest compliment we could receive, and we truly appreciate you taking the time to share your feedback. If you ever need anything in the future, please don't hesitate to reach out.Review from Embress H
5 stars06/27/2024
My wife and I found this company to be truly outstanding. They have excellent products. Excellent working staff start to finish. This was an excellent job replacing five windows.CraftMasters Remodeling Co, LLC Response
06/28/2024
Embress, Thank you for your 5-star review! Your positive feedback inspires us to maintain our high standards of service. If you need anything in the future, please don't hesitate to contact us.Review from Sarah M
5 stars05/20/2024
Craftmasters was amazing to work with following a massive damage from both bathrooms. They were Professional, great communication and organized on project. They were very transparent and clear with timeline and project update. Was amazing to work with and we are so thankful for their hard work!CraftMasters Remodeling Co, LLC Response
05/22/2024
Thank you so much for your review Sarah! It was a pleasure working with you. Please let us know if we can help in the future!Review from Jeanne K
5 stars02/18/2024
We are pleased with the work completed by CraftMasters. We had a new deck, an addition and new siding done on an old house. We have had so many compliments and would definitely refer them to anyone that asks.CraftMasters Remodeling Co, LLC Response
02/26/2024
Thank you for your 5 star review Jeanne! It was a pleasure working with you! Please refer your friends and family, we would greatly appreciate it!Review from Howard & Bernardine F
5 stars01/04/2024
Craftmasters did an excellent job on our replacement windows. They scheduled sooner than expected and performed the work efficiently, professionally, and quickly. Robert W*** was wonderful to work with. Zero pressure, the price was fair and Robert was there to walk us through every step of the way. We can’t recommend this business highly enough. If we could award more than 5 stars we would.CraftMasters Remodeling Co, LLC Response
01/08/2024
Thank you for your review Mr. and Mrs. F****! It was a pleasure working with you guys and we are so glad you are completely satisfied! We look forward to working with you again in the future!Review from Maryrose G
5 stars01/02/2024
CraftMasters Remodeling recently did a major remodeling project of our kitchen and master bathroom. They have also replaced our windows and doors. Robert had excellent recommendations on the design of the kitchen and bathroom, and his attention to detail was outstanding. The windows and doors were done a few years ago, and we are so pleased with their quality and workmanship. Rob and his team were professional, honest, and polite. They started the work on the date promised, and never missed a day, until the projects were completed. I will use CraftMasters for future projects and recommend them without reservation. An A+ team.CraftMasters Remodeling Co, LLC Response
01/03/2024
Thank you so much for your kind words Maryrose! Customers like you make it all worth it! We look forward to working with you again soon!Review from Kevin D
5 stars12/12/2023
Craftmasters did an amazing job bringing my hardwood floors which are over 100 years old and were entombed under carpet for decades back to life. Rob not only walked me through the process but also explained my options and what each option would look like once the floors were finished. Will absolutely call them for my future needs!CraftMasters Remodeling Co, LLC Response
12/14/2023
Thanks Kevin! We are so happy to hear you had a great experience with CraftMasters! If you have questions, please don't hesitate to reach out to us! Thank you again for choosing us and sharing your feedback!Review from Kevin D
5 stars12/11/2023
Talented contracting company. No job too big/too small. Attention to detail was terrific. Highly recommend to all.CraftMasters Remodeling Co, LLC Response
12/14/2023
Kevin, thank you so much for your sharing your experience and choosing CraftMasters! If you ever need anything in the future, please don't hesitate to reach out to us!Review from Mitch S
5 stars12/11/2023
CraftMasters Remodeling in Baltimore delivers awesome home remodeling results. I have used CraftMasters twice for large and mid size projects and would give a 5-star review from project design through completed delivery. We used CraftMasters for siding, roofing, windows, bathroom and kitchen upgrades. They not only delivered our project on-time and within budget, they address previous construction issues from past defective construction. You can trust this company and Rob W***.CraftMasters Remodeling Co, LLC Response
12/14/2023
Mitch, thank you so much for being a loyal customer and your kind words! Your feedback means a lot to us! We look forward to assisting you in the future!
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.