Customer ReviewsforRegional Management, Inc.

Regional Management does not honor its leasing agreement. I complained several times about the neighbor above me incessantly following me around my entire apartment day an d night, every minute I was home and they never did anything about it. I have been harassed so much by this neighbor that I called their rental office located at 5305 Moravia Road, Baltimore MD 21206 to let them know I'm breaking my lease to move because of this neighbor's unwanted behavior. It's very sad when a person rents n apartment and then has no protection against problem neighbors.

Response to BBB Customer Review:

Regional Management, Inc. has managed over 5,000 units of affordable, market-rate, quality residential properties in Baltimore City and County for over 60 years. We strive to make our properties places where our customers will feel at home. 

Ms. W**** has rented from RMI no less than 7 times since 1997. With this rental history in mind and understanding that Ms. W**** is not satisfied with her living situation, RMI is willing to accommodate her wish to be released from her contract that automatically renewed this month for another yearly term. Please have her call Ms. H***** at 410 *** **** to make arrangements. 

My upstairs neighbor is the reason I am breaking my lease. I have been humiliated daily for 365-plus days by being followed everywhere in my apartment. I have never felt like I live alone since moving in on July 7, 2024. I appreciate being released from my lease but the money I'm being charged to do so is money I could have kept in my pocket if I wasn't being run out by such a mean neighbor. No one in the world should have to live under a neighbor who follows them around all day and night. I have not had one moment to myself in my apartment. I get up between 4:00 AM and 4:45 AM to get ready for work and can't even have that time to myself. I'm still baffled as to how a person could know where I am every minute, especially now that it is Summer and I have two air conditioners running and three fans when I'm home. That neighbor must have extremely enhanced hearing. I also don't get the daily drilling noise. What could a neighbor possibly be working on that causes jackhammer-sounding drilling every single day any time of the day? I can hear this neighbor constantly because they make sure I do. The floor above me is deliberately creaked so that I have no choice but to hear them. It has been constant and methodical. Anyway, I'm being forced out of an apartment I liked and was preparing to stay in for several years.

You get what you pay for. They are cheap but also very small. You can literally hear everything. I live upstairs and could hear my neighbors next to me and below me. Tried to get my apartment switch because the neighbors below were selling drugs and getting in violent altercations and they told me there's nothing they can do. Worst apartments you can ever live at. Only did 1 year and had enough.

Dear BBB- Thank you for alerting my client to this situation. I have been out of the office since Jan. 4, 2022 and have returned today, Jan 11, 2022. I am looking into the allegations made by the resident and ask that I have until the end of this week to return a response. Many Thanks for this consideration.
Katherine Kelly H*****, Esq. General Counsel for Regional Management, Inc.