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Business ProfileforAmerican Pest
At-a-glance
Customer Complaints
9 complaints closed in last 3 years
3 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 11820 W Market Pl Ste A, Fulton, MD 20759-2421
- BBB File Opened:
- 3/2/2011
- Years in Business:
- 98
- Business Started:
- 10/19/1925
- Business Incorporated:
- 6/28/1928
- Accredited Since:
- 12/19/1940
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 31802 for this business, issued by Maryland Dept. of Agriculture. The expiration date of this license is 6/30/2024.
These agencies may include:
Maryland Dept. of Agriculture
50 Harry S Truman Pkwy
Annapolis MD 21401
BBB records show a license number of 8307 for this business, issued by Virginia Department of Agriculture and Consumer Services. The expiration date of this license is 4/11/2025.These agencies may include:
Virginia Department of Agriculture and Consumer Services
102 Governor St
Richmond VA 23219
- Type of Entity:
- Corporation
- Alternate Business Name
- American Pest Management, Inc.
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:30 PM
- T:
- 8:00 AM - 5:30 PM
- W:
- 8:00 AM - 5:30 PM
- Th:
- 8:00 AM - 5:30 PM
- F:
- 8:00 AM - 5:30 PM
- Business Management
- Mr. Kevin Poland, President
- Contact Information
Principal
- Mr. Kevin Poland, President
Customer Contact
- Mr. Kevin Poland, President
- Additional Contact Information
Fax Numbers
- (301) 891-2804Primary Fax
Phone Numbers
- (240) 436-0916Other Phone
Email Addresses
- Primary
- Sales
- (301) 891-2804
Customer Complaints
9 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
LORRAINE M
04/29/2024
American Pest Response
04/30/2024
Thank you for bringing this concern to our attention. I am sorry that you were not satisfied with our vent maintenance service visit. Our technician confirmed that, while your vents are all working as needed, one was popping out and needed to be replaced. Unfortunately, our technicians do not have replacement vents on their vehicles and often need to confirm the location and size to order the correct replacement. We have placed an order and will contact you when it arrives, so we can schedule time to replace it.
Please contact me directly if you have additional questions.
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