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Find a Location

Mr. Comfort Heating & Air Conditioning has 1 locations, listed below.

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    Business ProfileforMr. Comfort Heating & Air Conditioning

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/21/2013

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers heating and air conditioning services to our customers throughout the Elkton, MD area.

    Products & Services

    This company offers the installation, parts and service of heating & air conditioning equipment.

    Business Details

    Location of This Business
    216 East Pulaski Hwy, Suite 220, Elkton, MD 21921
    BBB File Opened:
    11/10/2011
    Years in Business:
    14
    Business Started:
    6/1/2010
    Business Started Locally:
    6/1/2010
    Business Incorporated:
    6/16/2010
    Accredited Since:
    8/21/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Mr. Comfort, LLC
    Contact Information

    Principal

    • Mr. Dennis Mellott Jr., Owner

    Customer Contact

    • Mr. Dennis Mellott Jr., Owner
    Additional Contact Information

    Fax Numbers

    • (443) 406-7210
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jesse A

    1 star

    08/11/2022

    Updated review 8/11/22 I'm at year 4 of my install and the true colors of this company (and owner Denny) has shown! I had some early issues from their rushed install, such as a major one of not seating the propane nozzle bar with a screw, which caused it to burn outside the nozzle. This also shut the unit off on temp overload! I fixed it myself and they replaced the overload to get it running. They also don't have the intake/exhaust ran correctly as the photo shows. Since the install in 2018 it has ran fine until the last week of July and we lost all cooling. I never got a firm appointment to fix it and they did come out twice to put a band-aid of freon in it. They put dye in to find a leak and wouldn't return to address the leaking evaporator coil in the inside unit although I have a warranty. I was told by the company that fixed me up that they should have fixed it correctly the first visit to put freon in instead of letting it go low pressure again. This is after telling him we both had medical issues needing it fixed! We ended up going to another company to get it fixed! He flies a Christian banner on his billboard ads, talks like he cares, but obviously it's a front. Stay away! You have been warned how they operate there!

    Mr. Comfort Heating & Air Conditioning Response

    08/16/2022

    WOW, Jesse is right we came out the first time and put freon and dye in (no charge). Then came out a second time to find the leak. There was no dye present and a small amount of freon loss. I associated it with the service ports, because the Schrader valve was leaking. Thinking that was all it was. I left and said let's make sure that is it, again no charge. Then I received a call at the end of the week. One of the hottest weeks of the year. I stopped out to put freon in his system again (no charge) to buy me some time to the next week. Which I had told him I would not be able to make it out until Tuesday. I received a text on Sunday afternoon telling me to get out there it is not cooling. I was not able to get out to his place until Tuesday. Then I received a nasty call from his wife Monday morning followed by a nasty call from Jesse. This complaint is because of their impatience. This is the truth.

    Customer Response

    08/16/2022

    Phooey as they say. Mr. No Comfort knew my Wife worked from home and we had health conditions. Oddly another outfit come out in the same heat and found what they couldn't waiting weeks! Free free free... we would pay for anything a receipt for and expect better. The Leopard can't change his spots.

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