Customer ReviewsforConstellation NewEnergy, Inc.

I would give this company ZERO stars if possible. Complete bull. They came into my business and basically forced my young female counter employee to sign this paper. She had NO idea what she was even signing for. They told her that prices of utilities were going to rise extremely and that she would be doing the owner a "favor" signing up for these services at NO cost to the company. They are quite literally charging me an ADDITIONAL 230-310 a MONTH on my bill for the SAME service that comed provides me. I don't think enough people realize this company is a complete and utter SCAM! DO NOT EVERRRR SIGN UP FOR ADDITIONAL "SERVICES" ON TOP OF YOUR UTILITY PROVIDERS, IT IS A PLOY TO TAKE YOUR MONEY! Now that I as the owner am trying to cancel this scammy service they are trying to charge me an early termination fee.

Constellation Energy turned off energy in the summer of 2023 in Katy & helped increase the mold count. On 9/19/2023 I called Constellation Energy and told them about my black mold count was 1,520,000 in my new home. I moved my myself & mom into a hotel till 2/3/2023 when I rented a house. I had my old monthly energy bills go to my old house. I added my new address on 2/3/2023 with Constellation Energy and requested both my bills come to my rental house. They did not send my old bill to me and cut of my electricity for just under a month. It was 100+ all summer. I paid the bills I never received, so my electricity could turn on. Constellation Energy is liable Mr breaching my contract. I never requested to turn off my electricity. Steve

This company is a total scam. How dare they? Some people are gullible enough to actually believe that they are already customers and their "fixed rates" are about end. How, by the way, does this scam company know my actual CL&P account number? How does this company actually stay in business? This is false advertising and OUT RIGHT SCAMMING and LYING in an attempt to get business. I actually tried to call them to tell them to NEVER mail me again and ask how they gained access to my personal information but of course, I could not get anyone on the line. STAY AWAY.

After about 10 years of service with constellation I cancelled my account. After all balances were paid, the constellation team sent me a bill of over $500 stating that there was an outstanding balance due to an "error" in prior billing. Horrible people!

Write a complaint: constellation energy charged me over a 1000 dollars because I switch my devices due to me signing up for budget billing when I began service with them and as soon as my contact was ending the increased my rate from 3.7332 Per kwps to 5.4649 kwps. They also added a $150 term at ion fee on top of of the $1000 bill. Saying that I’m also being charge the difference for every month that I had budget billing due to me canceling their services. I’m very upset and I plan on taking legal actions if my account isn’t resolved.

Moved out put a date for the 14 November they started to close account before that then suspended my account due to being “behind” on the bill after they wrapped the last bill up and made it over 600 dollars said I needed to pay before service reconnection which I still need to get my old house cleaned and now after they have stole over 600 dollars refuse to turn services back on. Not to mention my entire time having them I had a 1700 sq Dr house with a 400-500$ dollar bill a month at 19 cents per kwh when I signed up it was supposed to be 15 cents

Horrible, got roped into “Green Deal” and then raised rates astronomically without notice. Paid an extra $1500 a year over what my Local provider. Stay away from them and their “Green Deal” SC

Most unethical energy company EVER! My elderly mother has been a loyal customer for years and never late on payment. Her current bill came and it was extremely high for her 1500 sq ft home. When I called to see why, I was told because she was out of contract and so on a variable rate plan. I explained she never received a renewal letter and that she didn't realize she needed to renew. I tried to negotiate a new rate plan but their best offer was still higher than the competition so we decided to switch. In the meantime I called to have her bill re-rated to a more affordable amount for her and they refused. Said their hands were tied because she is no longer a customer as of today. That doesn't make sense because when I tried to have her bill re-rated before we switched they had refused then too. I am completely disgusted with their business practice and how they deal with the elderly community. And not to forget to mention originally they talked her into the useless a/c protection plan which she paid a higher rate for but at least it was fixed at the time which in my opinion she be credited back to her. I feel this company does not look out for their customers and are only worried about their profits. I regret not helping her find a better company years ago. I would never recommend this company to anyone ever.

Worst Energy Company in this planet Earth ??, please do n9t subscribe to this Company call Constellation Energy they will ript you off, sending you accumulated high consumption bills, even when no one is leaving in the house, your bill will come higher than ,when some one is even leaving in the property. AI sending wrong bills to wrong addresses, Scammers , Fraudsters, I pray you fun out of business, all the customers will close their Accounts and go to better Energy companies, Fraudsters I see the reason why you only can get 1.2 star reviews, Shame , meaning I am not wrong. Every of your Customers are very dissatisfied ????, Worst ! Worst Energy Company is Constellation

My contract automatically renewed. I did not realize it went from 8.39 per kWh to 14.69 kWh! I ended up with an $800 power bill that I am not able to afford. I have been with them for at least 5 years and didn’t think they would screw me over like this. Other companies are charging any where from 6.50 - 8 dollars! What a rip off!! I am beyond pissed!