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Find a Location

Altstadt Hoffman Plumbing has 1 locations, listed below.

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    Business ProfileforAltstadt Hoffman Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2000

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Altstadt Plumbing is a family owned Evansville company servicing the tri-state area for over 30 years.

    Products & Services

    This company offers residential, commercial and industrial plumbing services.

    Business Details

    Location of This Business
    1401 Buchanan Road, Evansville, IN 47720
    BBB File Opened:
    3/1/1999
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Incorporated:
    5/5/1994
    Accredited Since:
    5/1/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    100
    Alternate Business Name
    • Altstadt Plumbing Service, Inc.
    Hours of Operation

    Primary

    M:
    7:00 AM - 4:30 PM
    T:
    7:00 AM - 4:30 PM
    W:
    7:00 AM - 4:30 PM
    Th:
    7:00 AM - 4:30 PM
    F:
    7:00 AM - 4:30 PM
    Business Management
    • Mr. Chip Altstadt, President
    • Ms. Heather Brennan, Office Assistant
    Contact Information

    Principal

    • Mr. Chip Altstadt, President

    Customer Contact

    • Mr. Chip Altstadt, President
    • Ms. Heather Brennan, Office Assistant
    • Mr. Andy Hoffman, Vice President
    • Mr. Jeff Hoffman, Vice President
    Additional Contact Information

    Fax Numbers

    • (812) 424-9591
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    on 5/3/22 i had Altstadt come out to replace a dishwasher with a new one and to run a gas line for a gas range and install the gas range they were to remove the electric counter top and put in the gas range the first guy came out and said he was to big to get in the crawl space he would tell them to send out someone smaller to run the gas line for the gas range in the crawl space but he could install the dishwasher so i said okay he took out the old dishwasher and put the new one in and then asked me if the old one worked i said yes but it did not clean very good and he told me he had it hooked up but it would not run i told him it was brand new and he said i would have to get a electrician out to check it that it looked like there was a extension cord that it was hooked up to i later got a electrician out to check it and he found the cord to the old dishwasher had been cut off and left plugged in so it was live and could had caught on fire and the new dishwasher was not even plugged in the second guy came out the next day and ran the gas line then when he got done with that he asked me to sign for the work done and i asked him about taking the electric cook top out and installing my new gas range and he said he didn't know he was suppose to do that and he would need to have another person with to do it he then gave the company a call about it and then told me his boss told him he could not take out the cooktop but if i took it out he could come back and put the gas range in when i called them about the job i was told they could do everything he told them i canceled further work when i didn't so i got someone else to finish the work i had enough of their run around i finally got the bill and it was 1206.91 which is to much for the little work they did and the dishwasher was not even done right so i paid then 406.91 which is what i felt was fair for the work they did but they are still sending me bills wanting the rest of the money or will turn me in to collections
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dawn G

    5 stars

    11/30/2022

    Great. Prompt. Honest. Friendly. Professional. Accommodating. Got the job done right the first time. Billed us the old fashioned way. Reasonable on charge to clean clogged residential sewer line and drain. Highly recommend. Locally owned.

    Altstadt Hoffman Plumbing Response

    12/02/2022

    Dawn, thank you very much for your review and compliment on our company!!

    Local BBB

    Tri-State Better Business Bureau, Inc.

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