BBB Serving Central Indiana
Connecting empowered consumers with principled businesses across 42 counties in central Indiana.
Contact Us
Indianapolis, IN 46241
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8:30 am - 4 pm by appointment
9 am - 2:30 pm
English
About Us
We want people to feel confident about their purchasing decisions. To do that, we need a community where buyers and businesses trust each other. The problem comes with dishonest practices which make buyers cautious about where to spend their money. We believe people shouldn’t have to worry about who they’re dealing with which is why we’ve been partnering with businesses for more than 100 years to give our community peace of mind. Our office is currently open to visitors by appointment only. To schedule an appointment, please contact us.

Upcoming Events
BizBoost: Building a Sales Engine
If you're like most small business owners, your top challenges this year are growth and marketing.
From Independence to Interdependence: Continuing the Great American Experiment
Join us for an engaging conversation about conscious leadership, building meaningful relationships, and the role of trust and collaboration in creating stronger businesses and communities.
New year. Smarter marketing.
A strong marketing strategy starts with a solid digital foundation and a budget built around your business goals. Join this in-person session at BBB to learn more.
Programs and Services
Log in here to access and manage your BBB account
Manage your profile, access complaints and reviews, and pay your invoices. Accredited Businesses also have access to exclusive tools and resources.
Brand Visibility Opportunities
BBB Accredited Businesses have an exclusive offer to gain more recognition through advertising and other brand visibility opportunities.
Business Resources
The Better Business Bureau helps you grow, learn, and build trust with your customers. Explore the programs and services open to both BBB Accredited and non-Accredited businesses.
Torch Awards
The Torch Awards is the most prestigious honor the BBB can present to a business or individual. Recipients not only believe in the high standards promoted by the BBB, but also consistently acts on them and continuously integrates them into daily practices. Click through to learn more.
Torch Magazine
Torch Magazine is a print publication created exclusively for and about BBB Accredited Businesses. It’s more than a magazine—it’s a platform that celebrates integrity, innovation and success across our trusted business community.
BBB Auto Line
Our dispute resolution program can help you resolve your lemon law complaint and you don't even have to hire a lawyer. Our program covers car warranty issues against participating manufacturers.
Charity Review
Show your donors you meet BBB's 20 standards of trust by becoming a BBB Accredited Charity. BBB Accreditation for charities is free. Upon BBB Accreditation you can determine if you wish to use our seal, which is an annual fee.
Latest News
Read the latest news from BBB serving Central Indiana.
Staff Directory
Connect with the BBB team that is serving our central Indiana community.
BBB Accredited Business Development Team
Reach out to a business relations consultant to get started on your accreditation.
Board of Directors
Click through to meet BBB Serving Central Indiana's 2026 Board of Directors
Sponsors
Our sponsors are a key part of BBB Central Indiana's success and help further our mission to shed light on exemplary ethical practices. See who they are and get information on the different levels of sponsorship available.
Become a BBB Sponsor!
BBB Central Indiana relies on the generous support of local businesses and organizations in our community. Their contributions further BBB's mission, by helping shed light on exemplary ethical practices. Learn how you can become a sponsor.