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          Mr. Appliance of East Texas has 1 locations, listed below.

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            Business ProfileMr. Appliance of East Texas

            Appliance Repair
            BBB accredited business

            Contact Information

            3412 S Southwest Loop 323 Ste B

            Tyler, TX 75701-9239

            Visit Website
            (903) 526-4610

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/19/2012

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3412 S Southwest Loop 323 Ste B, Tyler, TX 75701-9239
            BBB File Opened:
            7/13/2001
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Started Locally:
            2/1/2011
            Business Incorporated:
            1/19/2011
            Accredited Since:
            4/19/2012
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Andrew W Green, Owner
            Contact Information

            Principal

            • Mr. Andrew W Green, Owner

            Customer Contact

            • Mr. Andrew W Green, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/14/2021

            Complaint Type:
            Product Issues
            Status:
            Resolved
            My ********** fridge had problems in defrosting so I called Mr. Appliance. They came in and diagnosed that two parts needed to be replaced for $197.86. After the two parts replaced on Friday before the memorial weekend, the technician forgot to reconnect one of the fans to ventilate the cold air to the fridge from the freezer. My fridge got damaged over the long weekend-there was a fist-sized bulge from the bottom of the freezer, no cold air ventilated to the fridge side. I had to order a new fridge at the local **** ***** after all foods were spoiled. Of course, I called Mr. Appliance first thing on Monday and a different person came in and diagnosed the problem that 3 more parts needed to be replaced, after reconnecting the mistakenly unplugged fan. After that, the same old defrosting problems came again, meaning that the two parts replaced was not working. I'm requesting Mr. Appliance to refund my payment of $197.86 to give up my trust on it.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Angela W

            02/12/2024

            I would give this business 0 stars if possible. I have been dealing with them for almost 3 months through my home warranty company and still have no resolution. Only half of my electric cooktop is working after the diagnosis, waiting for parts, and 3 rescheduled visits to replace the ordered parts that finally came in. The technician only replaced some of the parts and told me it couldn't be fixed. He stated he would notify my home warranty company of this that day. Over a week later and no word of anything, I call my home warranty company. I find out that Mr. ********************** closed the work order as complete. Now, my home warranty company has to authorize another work order for them to come back to my home and look at the issue again. Wow, just wow. Sounds like a scam to me, a scam to get more money from the home warranty company. Do not use this company if you actually want your appliance repaired.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central East Texas

            More Info on Local BBB

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