Business ProfileforSharper Image

Placed order via phone with Sharper Image, ************. Which goes to person in *****, ******. Order number ORD517599828, I was issued a Gift Card for a prior purchase of $25.00. Sharper Image automatically sends me a catalog my customer ID is *********, also recieved a promotion code LATE2024 for 20% off purchase. I go through my order for Binoculars and use promo, so I tried to use my Gift Card and they would not allow me to use Gift Card stating only one promotion for purchase. It is not a PROMOTION it is a gift card of $25 dollars, no where on this gift card does it say it is a PROMOTION. Gift card # HPK9QLM3C4Z, says Gift Card with picture of a bow on it. I stated this to Rep. she did not except it. Haggled about shipping, got free shipping. Gave my card# purchase ****** w/tax ******. Hung up with Rep, called right back as I was very uncomfortable with the whole ordeal as well as giving my credit card # over phone. Called back as soon as I hung up and told ******** wanted to cancel my order, I was told the order went through, I said I JUST ORDERED IT 5 minutes ago and want to cancel it. She said I had to wait till it is delivered and call back to get a return label from them this means I will not get reimbursed till I receive item sometime in May and not until I send it back and they receive the item? I called right back and canceled the order and they will not take it gave me ************ # which was customer service, I requested ******************** # in ************* and speak to the office directly. That # sent me back to ************ after being on hold for 45minutes while it said my wait time was 10 minutes. Than got the run around again. As I know you have 48 hours to resend/cancel legally and I did this in 5 minutes to cancel order. How is it possible they DO NOT ALLOW ANYONE who orders to cancel an order within 5 minutes? Keep my money ****** for months? Isnt there a guideline/law they have to follow to execute an immediate cancel of order in place?