Business ProfileforEvolve

Date 3//14/24 I am a heart patient, I am wearing a heart monitor, call comes in, our sister-in-law died of cancer. Funeral to be on 3/16. My husband was trying to find motel for four people, spring break is upon us. Her daughter, herself, myself and my husband. From ***** to **** her burial to be on Saturday March 16 in ********* ****. Searching online for motels near there, nothing because it is spring break. We needed from Thursday thru Saturday to stay. My monitor sticks on my chest and stomach, it reads the heart beat of my heart for any inaccuracies. Searching places to stay, came across a place called Burgundy Cabin within the ********* area. Website states cell phone coverage available, but it wasn't there as we stood outside of the cabin. Sleeping quarters with two queen ***** We arrived at Burgundy Cabin on Thursday March 14 at 3:30. It is off in the *****, we are told the door combination. My husband was going to call his brother and tell him we are here. My daughter's cell phone didn't work and my husband's cell phone didn't work. Listen up people, my monitor needs to work, it compiles and computes my heart data and sends it to my doctor. Which means red flag. We can't get any data sent because of no cell service. No emergency help several miles out in the *****. No luggage was unloaded at the cabin and we didn't stay there. We drive from the low point away from the cabin several miles. ****************** reaches us, are you okay? No reading. Pictures included of the monitor even my doctor's name. In fairness one night stay was offered. No partial payment offered. No apologizing, no credit, my willingness to pay one night was fair. Briefly the owner was talked with by my daughter and husband. This is serious for my health, paperwork was sent to them, they said not enough documentation. Evolve refuses to refund any part of our money. No one stayed, nothing needed to be clean. WE R PO.