Business ProfileforThe CE Shop, LLC

I wish to comment on your policy of not transferring earned credits, if your offered real estate course is not completed on your timeline. Ive read the bad reviews for a long time specifically related to the inability to transfer earned credits. Instead you offer a discount of 50% for the student to continue with all earned credits erased.. then the student has to start all over again to earn back all of those lost credits that were taken away in addition to spending more money. Who is the winner here? There are no other programs I contacted in the state that I live in that do not transfer earned credits, and when they hear that your company does not they are shocked. Quickly, they respond that this practice of not transferring earned credits, if a student does not complete the course in the allowed time, appears to be very shady and a way to put more money in the pocket of the company supporting this practice. What other reason could there be other than financial gain? This practice certainly doesnt help the student, right?In addition, the company does not detail their practice of not transferring credits in their initial paperwork, very vague at best. The verbiage is not detailed in an understandable, concise manner upon signing up for your companies real estate courses. If this is indeed your companies practice moving forward, then own up to it and state very clearly and concisely in your initial paperwork that you do not transfer earned credits if not completed in the time that was agreed upon, this would at least be honest and less shady, thank you for listening.

The CE Shop, Inc. is committed to providing students with a satisfactory experience while maintaining the boundaries outlined within the terms and conditions. Pre-Licensing courses expire either six (6) months or twelve (12) months from the original date of purchase. Please refer to the state-specific catalog page for course information. For those courses that expire 6 (six) months after the date of purchase, the student will be granted an automatic one (1) month extension at no charge and such one (1) month free extension will be applied immediately after the initial six (6) month term. For any reactivation or extension of the course after the seventh (7th) month, The CE Shop will charge the student twenty percent (20%) of the current retail price of the course for each thirty (30)-day extension or partial thirty (30)-day extension in the event that the course expires prior to the end of the final thirty (30)-day extension.  

Extensions or reactivations cannot be granted beyond 12 months from the original date of purchase. If the course is not completed within 12 months from the date of purchase, the student will be required to purchase a new course at 50% off the current retail price as long as this is done within 30 days of the course expiring and progress does not transfer to the new enrollment. We disclose our policies in our terms and conditions upon check out where it is required prior to order that students must agree upon. 

We do appreciate the feedback and it will be considered as we continue to look for opportunities to improve our student experience; without jeopardizing quality related to preparing students not only for passing their licensing exam, but also being successful in the industry and operating in full compliance with all regulations.