Business ProfileforGroove Toyota

The repair shop at Groove Toyota is full of incompetent conmen who returned a car to me with failing brakes. Specifically, *************************, *********************** and ********************* are untrustworthy, incompetent liars. The wiring harness on my car was eaten by squirrels, resulting in $11,000 dollars in damage. When Groove Toyota called me less than two weeks later to tell me my car was fixed and ready to pick up, I was ecstatic! I hadnt expected it to be repaired that quickly. But when I arrived, I noticed the brake light was on and immediately reported that my brakes felt strange they were requiring way more force to actually get the car to stop. The techs at Groove Toyota told me the light was just an issue with the sensor light, and that there was no safety risk. They also told me the brakes might feel different now, but that Id have to get used to it. The repair summary I was handed by the auto repair techs even said they recommend replacing the brake booster and that I might experience skid control issues. But they still released my car to me. While I felt concerned dismissed, I thought theyre the experts and they told me my car is safe. Why should I question that? Until it got worse. Twenty-four hours later, I was pulling out from a parking lot when a car pulled in front of me and despite stomping on the brake with full force, I wasnt able to stop, resulting in a collision. Thats when the patronizing came in. Despite the documentation, Groove Toyota did not accept any fault. They said that while the brake light was on, the accident was likely the result of my floormat slipping forward and me not noticing while I was driving, resulting in braking issues. Shortly after, Autonation confirmed that there had been brake booster failure. On top of that, they confirmed that the code for brake booster failure was present an hour before Groove Toyota released my car to me.