Business ProfileforIbotta, Inc.

Between April 25, 2024 and April 28, 2024 I was unable to withdraw earnings from my IBOTTA.com account. I was doing biweekly shopping as normal. In my shopping I was attempting to get one of the larger bonuses. After I received the bonus I was informed that something didn't look right and my account withdrawal was locked. I went to the help center told and them what happened. To day I received an email asking them how they did. Except they didn't do anything and I was still attempting to access my cash back funds. As I understand, this the money received as cash back is from coupons through businesses. IT is not actually from the company. If I loaded the offer on my Ibotta app. and purchased the product as instructed in the terms I should receive the money. The money was loaded on my IBOTTA account, however ********************** is refusing to release the cash back. So this company is getting money from the business with the promise to pass it on to the consumer, however, they are not doing that. From what I have been reading, they are closing the accounts without paying anything to the customer, and keeping the money that should have gone back to the customer. Furthermore this company is run mostly through an AI bot to handle complaints, and human cannot be reached or contacted. i feel like this company is acting in a fraudulent manner and needs to be investigated further.