At-a-glance
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 956 W Beach Blvd, Gulf Shores, AL 36542-6312
- BBB File Opened:
- 12/18/1995
- Years in Business:
- 38
- Business Started:
- 1/1/1986
- Business Incorporated:
- 12/5/1986
- Accredited Since:
- 8/20/1999
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 000031263 for this business, issued by Alabama Real Estate Commission. The expiration date of this license is 9/30/2024.
These agencies may include:
Alabama Real Estate Commission
1201 Carmichael Way
Montgomery AL 36106
BBB records show a license number of 000031542 for this business, issued by Alabama Real Estate Commission. The expiration date of this license is 9/30/2024.These agencies may include:
Alabama Real Estate Commission
1201 Carmichael Way
Montgomery AL 36106
- Type of Entity:
- Corporation
- Business Management
- Mr. Bill Bender, President/Broker
- Contact Information
Principal
- Mr. Bill Bender, President/Broker
Customer Contact
- Mr. Bill Bender, President/Broker
- Ms. Jeny Stokes, Customer Contact
- Additional Contact Information
Fax Numbers
- (251) 948-2695Primary Fax
Phone Numbers
- (866) 948-2651Other Phone
Website Addresses
- (251) 948-2695
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/02/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Eddie T
07/07/2021
Bender Vacation Rentals Response
07/15/2021
I have reviewed your Better Business Complaint regarding your recent stay in Gulf Tower 1B. As discussed with you at your departure and on follow-up calls, we take customer satisfaction seriously and make every effort to correct existing problems. We are working with the owner to update this condo. Because it is a work in progress and to assist you with having an enjoyable stay, a discount was given to you. This discount and a discussion regarding the condo were applied and discussed prior to your arrival.
At your departure you made me aware of a few other issues that we would have gladly taken care of during your stay. If you would have let us know, I would have had someone take care of the issues the same day. Because of your inconvenience and not knowing of issues such as the shower heads, table or chair backs, you were given an additional discount.
Bender Realty is a family owned and operated business that takes great pride in assisting all of our guests. Our excellent quality of service is acknowledged by the number of positive reviews we have coupled with the number of repeat guests booking their vacation stays with our company. Many of our guests have stayed with us numerous times throughout the years. Almost all of our employees have been employed for over 20 years and all of us have customer service as a previous occupation.
On a very personal note, I was named in your complaint. I truly apologize and regret the delay in getting back to you. This is not typical of my response time. I was on vacation but for an emergency hospital stay and unable to contact you until my return.
Julee
Bender Vacation Rentals, Inc.
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