Business ProfileforChanging Spaces Moving, Inc.

We were so happy with the estimate and attention changing spaces gave ** at the beginning of organizing our move. The 4 movers we had were kind, efficient and polite. We had a great moving experience until we turned on our tv and it wouldnt come on. We tried different outlets, different ways to reset it but it wouldnt come on. The movers called their manger and were advised to take down the make and model number instead of taking the tv with them. One week went by and I had not heard a thing. I emailed *************** and she stated she had not heard anything from the movers but would follow up and sent our request to the damages department. I even had to give the make and model number again. ****** in damages finally called us back and advised that we call **** to see if there was a defect and file a warranty claim. We felt this was dishonest to do since the tv worked perfectly fine before the move. Two weeks later we are the ones following back up and being told the same information. Actually one person ****** said he cant just write a ***** check to us. Well thats good because our tv cost more than that to replace. Pretty disappointed in the advisement, professionalism, honesty so far.