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Find a Location

Ridout's Southern Heritage has 1 locations, listed below.

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    Business ProfileforRidout's Southern Heritage

    Funeral Director

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company offers funeral services.

    Business Details

    Location of This Business
    475 Cahaba Valley Rd, Pelham, AL 35124-1370
    BBB File Opened:
    6/16/1997
    Years in Business:
    37
    Business Started:
    4/1/1987
    Business Started Locally:
    4/1/1987
    Business Incorporated:
    1/1/1947
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Southern Heritage Funeral Home, #4394
    Contact Information

    Principal

    • Mr. Doug Glasscock, General Manager

    Customer Contact

    • Mr. Doug Glasscock, General Manager
    • Mr. Tim Rogers, Marketing Specialist
    Additional Contact Information

    Fax Numbers

    • (205) 985-7696
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elisa C

    1 star

    04/29/2024

    Southern Heritage Funeral Home located on *******************************, under the new management of ********************* is responsible for IRREPARABLE DAMAGE to PAID FOR gravesite property and to the hearts of hundreds/ thousands of customers! WE WERE NOT NOTIFIED by social media, emails, texts, NOTHING other than a few signs not put out until halfway thru April mentioning a clean up! WBRC NEWS was contacted by a mother WHO DOES NOT LIVE IN ********** when she saw pictures sent to her of her dear sons grave DEFACED!!! She believed her sons grave had been vandalized but it was this HEARTLESS, DISGUSTING company that DESECRATED and DUMPED personal treasures, heart momemtos THAT HAVE BEEN ALLOWED for over 20 years, along a rotted out, broken wood fence in plain view of my Beloved Parents Mausoleum! As ************ lit up of the ATROCITY, customers who have PAID THOUSANDS UPON THOUSANDS OF DOLLARS were told to come get your trinkets!!! It was documented that nothing had been destroyed or thrown away, but a HUGE GREEN DUMPSTER OVERFLOWING WITH FLOWERS AND TRINKETS was cleverly moved, however most definitely caught on camera!!! ********************* approached me on 4/25/2024 as I was shaking having to scavenge through precious momentos, NOT TRINKETS!!! A babys cross with his beautiful face lay thrown in the dirt and this person had the audacity to say the word compassion. He repeatedly wanted to know which ********* was my parents as I testified to the truth of how immaculate my beloved parents mausoleum and the entire wall and sidewalk had been kept immaculate by me and every customer! I was THREATENED BY ********************* enough to the point of fear and calling 911!!! I said my Beloved Mother had always had Roses placed and her BLESSED Mother **** Statue for MOTHERS DAY and as if possessed he THREATENED, TRY IT, YOU JUST TRY IT, and Ill have them thrown away and her statue I let him get no further and hollered out in FEAR and HORROR that I was calling 911! DESPICABLE!

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