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          Find a Location

          Sonic Automotive has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Sonic Automotive

              1000 Tom Williams Way Irondale, AL 35210-3451

            • Sonic Automotive

              3000 Tom Williams Way Irondale, AL 35210-3447

            • Sonic Automotive

              1314 Grants Mill Way Birmingham, AL 35210-3643

            • Sonic Automotive

              3001 Tom Williams Way Irondale, AL 35210-3446

            • Sonic Automotive

              1001 Tom Williams Way Irondale, AL 35210-3450

            Business ProfileSonic Automotive

            New Car Dealers
            Multi Location Business

            Contact Information

            1000 Tom Williams Way

            Irondale, AL 35210-3451

            Get Directions
            Visit Website

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers automobile sales.

            Business Details

            This is a multi-location business.

            Find a Location

            Sonic Automotive has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Sonic Automotive

                1000 Tom Williams Way Irondale, AL 35210-3451

              • Sonic Automotive

                3000 Tom Williams Way Irondale, AL 35210-3447

              • Sonic Automotive

                1314 Grants Mill Way Birmingham, AL 35210-3643

              • Sonic Automotive

                3001 Tom Williams Way Irondale, AL 35210-3446

              • Sonic Automotive

                1001 Tom Williams Way Irondale, AL 35210-3450

              Location of This Business
              1000 Tom Williams Way, Irondale, AL 35210-3451
              BBB File Opened:
              1/1/1967
              Years in Business:
              63
              Business Started:
              7/15/1961
              Business Started Locally:
              5/1/1998
              Business Incorporated:
              7/15/1991
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 01-00812-20 for this business, issued by Alabama Department of Revenue

              These agencies may include:

              Alabama Department of Revenue

              50 N Ripley St

              Montgomery AL 36130

              (334) 242-1170

              https://revenue.alabama.gov/index.cfm

              BBB records show a license number of 01-00756-20 for this business, issued by Alabama Department of Revenue

              These agencies may include:

              Alabama Department of Revenue

              50 N Ripley St

              Montgomery AL 36130

              (334) 242-1170

              https://revenue.alabama.gov/index.cfm

              Type of Entity:
              Corporation
              Alternate Business Name
              • BMW of Birmingham
              • Audi Birmingham
              • Porsche Birmingham
              • Jaguar Land Rover of Birmingham
              • Lexus of Birmingham
              • Mini of Birmingham
              Business Management
              • Ms. Donna Whiten, Comptroller
              • Mr. Sam Fuller, Complaint Manager
              • Mrs. Lily Mackie, General Manager, Jaguar Land Rover Birmingham
              • Mr. Buz Boyd, Lexus/Sonic General Manager
              Contact Information

              Principal

              • Mr. Buz Boyd, Lexus/Sonic General Manager

              Customer Contact

              • Ms. Donna Whiten, Comptroller
              • Mr. Sam Fuller, Complaint Manager
              • Mrs. Lily Mackie, General Manager, Jaguar Land Rover Birmingham
              • Ms. Teressia Patterson, Accountant
              • Mr. Buz Boyd, Lexus/Sonic General Manager
              Additional Contact Information

              Fax Numbers

              • (205) 323-0092
                Primary Fax
              • (205) 397-2750
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/30/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I put my problem in the wrong place. It is shown below
              Read More
              Read 15 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              christopher W

              07/23/2024

              I leased a new 2022 440i from ******************** *** which is owned by Sonic Automotive - There was a rattling noise coming from the rear of my car so I took it in to ************ *** shop they said there was no noise. I took the car in again and was told that is the way the car sounds when cold. I took the car to another Dealer , ****************** ***, they found the problem said it was missing clips and fastenors on my rear exhaust pipe. They agreed to fix it but said it would cost me $1099 parts and labor. I was not going back to ************ *** because I did not trust their work. They were the only ones who ever worked on the car since it was under warranty. I don't like the way the play with people and not honor their work so they will lose so much more business playing around with me. I have sales agents and represent a local realty board and will tell them how I was treated over something so small. The head service advisor for *** Hills *** rejected my request for reimbursement so I told him your going to lose more sales $$$ next year for this behavior. $1,099 I paid to ****************** *** which I should not have paid. Santa ****** *** Found the problem. I dont have time to play or BS with a large *** Hills Dealer. What goes around comes around. *************************************** *********** Broker
              Read 8 More Customer Reviews

              Local BBB

              BBB Serving Central & South Alabama

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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