Business ProfileforMcKinnon Toyota & Nissan

A few weeks ago, my Fiancé saw on the NissanUSA website a new Pathfinder was being shipped to ******** Nissan. We contacted the dealership and expressed interest in purchasing the vehicle and was put in touch with a sales person. The sales person expressed ******** isn't doing what other dealerships are doing right now by charging more for vehicles due to the "chip-shortage" and would hold the vehicle for us to purchase if we gave a deposit. He verbally stated this deposit would be refundable. We agreed and did not sign any agreement for the deposit. I noticed a charge for $500 on my credit card on February 23, 2022. The pathfinder was delivered to ******** later that week with a MSRP of $42,490. After it arrived, the salesman informed my fiancé there would several packages that ******** are installing to the product and that the price would go up. When it was time to negotiate the price of the vehicle, the total cash delivery price was $48,120.19, making this vehicle unaffordable to us. We expressed we no longer would like the vehicle and that's when the manager told us our refund was no longer refundable. We made a deposit on a $42,490 vehicle, after the product was delivered to the dealership, they changed the product and gave a steep price increase. They then held my deposit hostage to try and force a deal with unfavorable terms. ********'s practice of scalping cars during a shortage and refusal of refunding deposits after agreeing they were refundable is absurd. We were never read any policy and there is no policy on their website. Their refund policy is essentially word of mouth and changes on who you talk to. I am seeking a refund of my deposit for $500 from ******** Nissan.