BBB, Connecticut
Trust, Built Locally.
Contact Us
Cromwell, CT 06416
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Monday - Friday 8 AM - 4 PM
The BBB office and ignite space will be closed to the public from Monday November 23 through Friday November 27 in observance of Thanksgiving. Our team will remain available by phone and online at BBB.org Monday through Wednesday.
Monday - Friday 9 AM - 2 PM
English
About Us
The Better Business Bureau has empowered people to find businesses, brands, and charities they can trust for more than 110 years. Last year, people turned to BBB more than 220 million times for BBB Business Profiles on 5.3 million businesses, and 80,000 times for BBB charity reports on about 12,000 charities, for free at BBB.org. The International Association of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States and Canada. BBB, Connecticut was founded in 1928 and serves businesses, consumers and organizations throughout the state.

Upcoming Events
AI Best Practices = Better Business
AI is already changing how customers find your business, evaluate your credibility, and decide whether to contact you. At the same time, organizations face growing pressure to put AI to work internally.
Annual Meeting & Awards Reception
Join BBB for a cocktail reception, networking, awards presentation, and election of new BBB Board members.
Programs and Services
Resources for Consumers
Make BBB your trusted ally for informed buying decisions and your go-to resource for trusted consumer information, consumer tips and scam alerts.
Resources for Businesses
BBB is here to help you with the many different aspects of running your business. Whether you’re looking to grow your business, learn something new, manage relationships with your customers, or more, you’re in the right place.
Student Ethics Scholarships
Our Student Ethics Scholarships honor Connecticut students and adult learners who personify high ethics and leadership in their community.
ignite sparked by BBB
Spark your business transformation at ignite sparked by BBB, a modern one-stop shop empowering small businesses and entrepreneurs in Connecticut.
Marketplace Excellence Awards
Our Marketplace Excellence Awards honor all businesses that go above and beyond in Connecticut. If you or someone you know deserves to be honored, enter our Marketplace Excellence Awards today!
Events & Programs
View the wide array of virtual and in-person events and programs hosted by your BBB!
Local News in Connecticut
Stay up to date with the latest news stories and scam alerts in Connecticut.
BBB Foundation of Connecticut
Through BBB Foundation of Connecticut, your BBB strives to build a stronger Connecticut for all.
Investigations
Have you encountered a business with problematic marketplace practices that may mislead or deceive consumers? Let our Investigations Team know about it so we can keep our marketplace fair and honest.
BBB AdTruth & Ad Review
Have you seen or heard an advertisement that seemed confusing or misleading? If so, report the advertisement via BBB AdTruth.
BBB Military & Veterans Initiative
Through BBB's Military & Veterans Initiative consumer education program and our web-based and mobile technology endeavors, we work to bring financial literacy to a most deserving segment of our population.
Public Education Presentations
See all the various public education presentations offered by your BBB, Connecticut.
Meet our Team
Need help with your BBB Accreditation? Need to contact a member of our key staff or view our board members? Meet the men and women behind BBB's mission.