Business ProfileforCapital Investment Group, Inc.

This place was an absolute mess to live in. Over the 5 years we lived there we had several issues. First every year our air conditioner would go out during the summer and heat in the winter. The maintenance crew was being treated as the property management running community fliers and notices which prevented these issues from being handled. When they fixed the ** the first time they left a hole that lead into the attic of our apartment which birds had nested in repeatedly. Next about 2 years in we started noticing black mold forming around the registers for the vents. The management told us to clean it ourselves. Then this past year before we moved out was the worst. Our downstairs neighbor brought roaches into the apartment and they migrated upstairs. I put in a notice for them which disappeared (According to one of their maintenance people after 2 weeks it their system auto completes orders that haven't been touched.) Okay I can survive roaches we're about to move out soon. Then winter came and we had a pipe burst. It took 5 days of constantly calling the emergency maintenance line that went straight to a full voice mail before finally getting someone to look at it. The pipe was repaired but they didn't spray mold remediation in the attic or where the water damage was. After a couple months the black mold had covered two of our closets almost completely. We reported this a couple times and maintenance came over a couple weeks later. The maintenance dude was shocked and called the apartment manager who said "I thought they were exaggerating" to which the maintenance guy said "No, they're underselling this" finally mold remediation was applied. You'd think during all this we would have been put up in a hotel or something because none of this is considered safe living conditions but no we had to deal with health issues, bad maintenance turn around, and incompetent management for 5 years. Finally got out and figured I should let others know.