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          Find a Location

          DNA Diagnostics Center has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • DNA Diagnostics Center

              1 DDC Way Fairfield, OH 45014-2281

              BBB Accredited Business

            • DNA Diagnostics Center

              225 Corporate Ct Fairfield, OH 45014

              BBB Accredited Business

            • DNA Diagnostics Center

              425 Corporate Court Fairfield, OH 45014

              BBB Accredited Business

            • DNA Diagnostics Center

              101 La Rue France, Suite 203 Lafayette Lafayette, LA 70508

            • DNA Diagnostics Center

              436 Hayward Ave N Saint Paul, MN 55128-5379

            Business ProfileDNA Diagnostics Center

            DNA Testing
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            DNA Diagnostics has indicated to BBB that products are shipped according to the specifications on the business’s website. Customers may, at their option, pay for expedited shipping through a courier service and receive tracking information.  All shipments that are not expedited are subject to USPS guidelines and delivery time frames. DNA Diagnostics has further stated they are dependent on outside variables to deliver goods within specified time frames.
            See all additional business information

            Contact Information

            1 DDC Way

            Fairfield, OH 45014-2281

            Visit Website
            Email this Business
            (800) 831-1906

            Business hours

            8:00 AM - 9:00 PM
            Business Hours
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/5/2012

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            DNA Diagnostics Center in Fairfield, OH offers DNA testing services including:

            Prenatal Paternity
            Paternity
            Immigration
            Relationship


            Products & Services

            DNA testing, Connect my DNA

            Business Details

            This is a multi-location business.

            Find a Location

            DNA Diagnostics Center has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • DNA Diagnostics Center

                1 DDC Way Fairfield, OH 45014-2281

                BBB Accredited Business

              • DNA Diagnostics Center

                225 Corporate Ct Fairfield, OH 45014

                BBB Accredited Business

              • DNA Diagnostics Center

                425 Corporate Court Fairfield, OH 45014

                BBB Accredited Business

              • DNA Diagnostics Center

                101 La Rue France, Suite 203 Lafayette Lafayette, LA 70508

              • DNA Diagnostics Center

                436 Hayward Ave N Saint Paul, MN 55128-5379

              Location of This Business
              1 DDC Way, Fairfield, OH 45014-2281
              Email this Business
              BBB File Opened:
              3/29/1995
              Years in Business:
              29
              Business Started:
              6/17/1994
              Business Incorporated:
              6/17/1994
              Accredited Since:
              9/5/2012
              Type of Entity:
              Corporation
              Alternate Business Name
              • DNA Services of America
              • Identigene, LLC
              • DNA Origins
              • Connect My DNA
              • DDC Veterinary
              • DNA Paternity Testing
              • DDC DNA Diagnostics Center
              Hours of Operation

              Primary

              M:
              8:00 AM - 9:00 PM
              T:
              8:00 AM - 9:00 PM
              W:
              8:00 AM - 9:00 PM
              Th:
              8:00 AM - 9:00 PM
              F:
              8:00 AM - 9:00 PM
              Business Management
              • Mr. Scott Cramer, CEO
              • Mr. Randall Smith
              • Mr. Peter Vitulli, CEO
              Contact Information

              Principal

              • Mr. Scott Cramer, CEO
              • Mr. Randall Smith
              • Mr. Peter Vitulli, CEO
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              38 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/08/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              received dna kit. tested and mailed back . submitted payment. received email that test results now completed. the system will not allow me to log in or reset my password. I emailed them several times and no response. The agent said the systems were down but now running. when i call no one will answer my call or return a phone call.
              Read More
              Read 37 More Complaints

              Customer Reviews

              11 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Katrina C

              04/05/2024

              Horrible customer service. I was on hold for an hour and 10 minutes before a real person answered the phone. After explaining the situation, I was told (very rudely), that it was another entities problem and that I would need to contact them. I explained I had talked to them and was told to contact the DDC. She said we can't help you and she hung up. It's obvious they could care less about the person they are speaking to, but it's people's lives that they are dealing with. Perhaps, the people who work there should be replaced!! I would never, ever recommend using this company!!! I would recommend searching for another service to use besides this one. It's crazy that they make you select a star rating before you can submit your review. They don't deserve the 1 star I had to click!!!!!!!!!!!!!!!!!!!!

              DNA Diagnostics Center Response

              04/08/2024

              Hello, I do apologize for your experience with our customer service department. We do provide testing for direct consumers as well as through other providers. We would like to reach out and review directly with you. Regards, DNA Diagnostics Center
              Read 10 More Customer Reviews

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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