Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Travel Insurance

AXA Partners US

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Insurance.

Visit Website(312) 935-3500Write a Review

About

This business has 1 alert

Overview

AXA Partners US

180 N Stetson Ave Ste 3650

Chicago, IL 60601-6709

View Service Area
See Hours
Operating Hours
Open 24 Hours
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
Closed
Closed

Find a Location

AXA Partners US has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    AXA Partners US is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    Not Rated

    Reasons for rating

    • This business's BBB accreditation is currently suspended.
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    AXA Assistance USA provides trusted global support and protection for travelers, partners, and organizations worldwide.
    We deliver comprehensive Travel Insurance solutions that safeguard travelers wherever life takes them, along with Travel, Medical, and Security Assistance services that help individuals navigate unexpected events and disruptions.
    Our Global Cost Containment solutions help manage healthcare expenses through access to an extensive international medical network and negotiated discounts.
    In addition, AXA Assistance USA supports the financial institution industry with protection, service, and digital benefit platforms that deliver meaningful value to cardholders and enhance loyalty.
    As part of the AXA Group, one of the world’s leading insurance and assistance organizations, AXA Assistance USA is committed to providing reliable service and protection when it matters most.

    Years in Business: 43

    Products and Services

    This company offers assistance for travelers who are abroad by providing the following services: Travel and Medical Assistance, Second Medical Opinion, Roadside Assistance, ATM Protection, Healthcare TPA, Legal Assistance, Pharmaceutical Support, Security, and Concierge.

    Business Details

    Local BBB:
    BBB of Chicago & Northern Illinois
    BBB File Opened:
    2/19/1999
    Business Started:
    5/17/1983
    Business Started Locally:
    6/1/1959
    Business Incorporated:
    5/17/1983
    Type of Entity:
    Corporation
    Alternate Names:
    AXA Assistance USA, Inc.
    Related Businesses:
    https://www.axatravelinsurance.com/
    Business Management:
    Ms. Megan Prescott, Marketing Manager
    Aziz Ismail, CIO & Transformation Officer

    Additional Information

    Other Resources
    Illinois Department of Insurance
    100 W. Randolph St. Suite 9-301
    Chicago IL 60601
    Phone Number: (312) 814-2420
    https://idoi.illinois.gov/
    Business Categories
    Travel Insurance, Insurance Companies, Insurance Services Office, Health Insurance, Travel Services, Healthcare Management

    Latest Reviews

    • Lais A

      "Absolutely REMOVEDAvoid at All Costs AXA Medical Assistance was a complete nightmare. I called at 11 AM to open a protocol for urgent care for my son while traveling, and they made us wait over 24 hours with zero clear direction on where to go." ... Read full review

    • William K

      "Always helpful and informative. My needs fully explained and problems quickly solved." ... Read full review

    • Anne T

      "I was injured hiking in REMOVEDand required emergency hip replacement surgery. We tried to use AXA's evacuation assistance for the return trip back to the REMOVED." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.