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Find a Location

Lighting Reimagined has 1 locations, listed below.

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    Business ProfileforLighting Reimagined

    Light Fixtures
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/8/2022

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     Lighting Reimagined is an online high-end lighting & furniture company for both homeowners and industry specialists. They offer lighting design services. indoor & outdoor lighting, home décor, bathroom accessories, cieling fans, furniture and more.

    Business Details

    Location of This Business
    800 Morse Ave Ste D, Schaumburg, IL 60193-4583
    BBB File Opened:
    12/6/2001
    Years in Business:
    45
    Business Started:
    8/3/1979
    Business Started Locally:
    8/3/1979
    Business Incorporated:
    8/3/1979
    Accredited Since:
    7/8/2022
    Type of Entity:
    Corporation
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Jenna Rooney, Manager
    Contact Information

    Principal

    • Ms. Jenna Rooney, Manager

    Customer Contact

    • Ms. Jenna Rooney, Manager

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lorraine H

    1 star

    04/04/2024

    I would give this company negative stars if it were an option. I ordered two lampshades months ago and never recieved them. Everytime I call customer service I get the same girl. The first time she said she would look look into it and call me back, never called back The second time I called she said the shipment was delayed and would arrive by the end of the week, never did. The third time she said she would look into it and call me back, I am still waiting. I wish I had read these reviews before ever ordering. I hope **** can get my money back!

    Lighting Reimagined Response

    04/08/2024

    Lorraine,
    I truly apologize for your experience as that is not how we do things here! Upon investigation into your order it looks like it was placed on a backorder as the manufacturer was awaiting the parts to fulfill your order. I'm so sorry that this wasn't communicated to you. It was expected to ship by the middle of this month. I have cancelled your order and refunded you in full & this should show back in your account within 3-5 business days.

    Local BBB

    BBB of Chicago & Northern Illinois

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