Quality Logo Products, Inc.
13 years in business724 N. Highland Ave.
Aurora, IL 60506-2942
- (866) 314-5646
Additional Phone Numbers
- (630) 896-1627
Additional Email Addresses
Find a Location
Type of EntityCorporation
- Mr. Michael Wenger, Vice-President
- Principal: Mr. Michael Wenger, Vice-President
- Promotional Products
- Business Promotions - General
- Bags - Burlap, Canvas & Cotton
- Bags - Paper
- Bags - Plastic
- Image & Graphics Printing
- Textile Printing Equipment & Supplies
- NAICS: Commercial Gravure Printing
- Garments - Printing & Lettering
- Gift Shops
- Advertising Agencies & Counselors
- Photographic Color Prints & Trans.
- Promotional Products - Non-Wearable
- Promotional Products - Wearable
- Advertising Specialties
- Buttons - Advertising
- Corporation Supplies
- Awards - Production & Engraving
Products & Servicesawards, bags, business supplies, corporate apparel, Koozie can coolers, pens and pencils, stress balls , Promotional Products, Promotional Items, Stress Balls, Tote Bags, Pens, Tradeshow Giveaways, Business Promotional Products, Business Promotional Items, Promo Products, Promo Items, Water Bottles, Bags
Methods of Payment
Visa, MasterCard, American Express, Discover,Company or Personal Checks, Money Orders, E- Checks, Pay Pal, and/orcertified school or government Purchase Orders.
Refund & Exchange Policy:We make every effort to fill your order to your specifications. The ordering process for imprinted goods allows you the opportunity to obtain a sample of the good (often at no charge) before ordering and to approve your print proof before the imprinting process begins. Because once they are imprinted these specially-manufactured goods have no value to us or to other customers, no returns of properly-imprinted goods are accepted. Blank merchandise returns are subject to a 15% restocking fee in addition to the necessary freight costs to return the product. Incomplete or partial returns will not be accepted. Unauthorized returns are not accepted.
Any imprinted products returned in violation of this policy will be discarded at Quality Logo Products’s discretion.
If a customer chooses to purchase blank items without any imprint from Quality Logo Products and then has a third party company apply a custom imprint to those items, please be advised that, after imprinting, Quality Logo Products cannot open any claims or fix any problems that may occur with the items. Any issues regarding blank items must be addressed before the items are sent to another company for imprinting.
In the case that you believe you received a product or order in error, please contact customer service within 5 working days of receipt of the merchandise. Claims made after this time will not be reviewed. Before Quality Logo Products can begin to process a claim, a sampling of the goods (quantity will be determined at Quality Logo Products discretion) must be provided for us to review. Quality Logo Products reserves the right to take up to seven working days to process/review a claim from the date of receipt of the goods in question. Any credits, returns, or refunds will be processed within two business days after review, unless otherwise noted. Please see our payment policy for further information.
No returns are accepted after 15 working days. A $25.00 processing fee and a 5% transaction fee will apply to all returns exceeding $1,000.00 that are not a result of an error or fault of Quality Logo Products.
In the case of a customer error or unauthorized return (including rejected shipments), the customer is responsible for the return freight back to Quality Logo Products, unless otherwise noted.
Quality Logo Products Inc. is an advertising company that produces promotional goods, stationary, and apparel for businesses and organizations. This company is located in Aurora, IL, and sells its products online throughout the United States and internationally. Quality Logo Products produces promotional goods in bulk for businesses and organizations with products including awards, bags, business supplies, corporate apparel, Koozie can coolers, pens and pencils, stress balls and toys, and other promotional goods. Each item is personalized with a chosen company logo, name, or graphic that is printed onto the manufactured item.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.