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          Deck Tech, Inc. has 1 locations, listed below.

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            Business ProfileforDeck Tech, Inc.

            Pressure Washing
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.3/5stars

            Average of 10 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/7/2019

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Wood Care Specialists and Deck Builders

            Products & Services

            This company offers restoration to decks, gazebos, fences, cedar homes, log homes, play sets, trellises, exotic woods, exterior house, staining/painting, concrete washing & sealing, surface repair.

            Business Details

            BBB File Opened:
            6/27/1996
            Years in Business:
            35
            Business Started:
            5/1/1988
            Business Started Locally:
            5/1/1988
            Business Incorporated:
            4/6/1994
            Accredited Since:
            5/7/2019
            Type of Entity:
            Corporation
            Alternate Business Name
            • Deck Tech
            Business Management
            • Mr. William Mologousis, President
            • Ms. Crystal Alvarado, Customer Service Manager
            Contact Information

            Principal

            • Mr. William Mologousis, President
            • Ms. Crystal Alvarado, Customer Service Manager

            Customer Contact

            • Ms. Crystal Alvarado, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (708) 652-3955
              Primary Fax

            Phone Numbers

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/20/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Deck Teck sales rep ********************* quoted a price for staining our deck,and was happy to hear there were more neighbors interested, we are *** new townhome development. End of July we called to schedule & gave deposit of $596.22,a few days later someone from the office called to schedule the 1st appointment for the powerwash on 8-4-2023, After that we waited for DeckTech or PWS - whatever the real entity is- to call to let us know when they were coming out to stain, -* they called and informed our immediate neighbor so I expected the same protocol. However, on 9-1-2023 they just showed up at our home, unannounced, we were at work luckily a relative was visiting at the time & opened the door then called us to tell us they were there and starting the sand and stain. I left work and my appointment early and arrived just as they finished, questionable work I pointed out right away, areas of cedar not sanded the rough splintery surface was visible- it wasn't like that before, there were wood pieces from the sanding that were not sticking out from the deck- hazardous could poke or cut, the walking surface of the deck had places where the sanding splintered pieces of wood up and it was just sticking out- looks like they tried to shove down and stain over it, places that weren't evenly stained. I pointed out to the *********** said to call the office, which I did immediately. At this point, they never contacted us to let us know they were coming so that I could be home, I left work early to come home to find less than half of a satisfactory job ONLY to be insulted by the person who answered the phone that they don't have to call homeowners for the 2nd appointment. Someone f***lly came out more than a month later after we called multiple times, she walked around and said the office would call. Now 10-20-2023 No calls or attempts to fix, but they want us to pay the balance. NOTE- other neighbor is having issues with their scheduling she got an email for a date and no show.
            Read More

            Customer Reviews

            10 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Len B

            07/15/2023

            We have used Deck Tech to clean and reseal our deck since 2008. We live near ****************** and have a hard time getting anyone to service us. We usually have them out every other year. Some years the staff has been a little less attentive to details. However, this year they cleaned and sealed our deck in May 2023. They did an outstanding job!! 2 years ago I had hired someone else to come out, they didn't even clean the deck very well. I could still see the dirt and mildew after they supposedly "cleaned" the deck. Cost me $$, but I then called Deck Tech and they did a much better job. At least I could tell the deck had been cleaned.We are on a well where we live, not city water. A few years back, when they came to pressure wash our deck, our outside silcock wasn't getting the water pressure they required. They came back once I had my well/water treatment system repaired.In 15 years, I have not been able to find anyone that else that would even come out and take care of us.Are they perfect, no. But over 15 years every company has employee issues. If you don't want to do it yourself, hire Deck Tech.

            Local BBB

            BBB of Chicago & Northern Illinois

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