Business ProfileforMistHub, LLC
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clear to consumers, and remove misleading or deceptive statements.
On 6/09/2022, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
Candy King Air Synthetic Disposable Vape
Save 23% $ 21.99 $ 16.99
-The slash on the price indicates that there is a price comparison being made without disclosing the basis for the comparison.
The BBB Code of Advertising States:
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
0n 6/15/2022 the business sent an email stating they received our email regarding the advertising concerns. As of 6/27/2022 the business fail to address the advertising concerns.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1674 Barclay Blvd, Buffalo Grove, IL 60089-4523
- BBB File Opened:
- 3/6/2015
- Years in Business:
- 11
- Business Started:
- 7/9/2013
- Business Started Locally:
- 7/9/2013
- Business Incorporated:
- 7/9/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Igor Petryuchenko, Member
- Mr. Vladislav Kurbanov, Corporate Manager
- Mr. Andrey Tomokhin, Corporate Manager
- Contact Information
Principal
- Mr. Igor Petryuchenko, Member
- Mr. Vladislav Kurbanov, Corporate Manager
- Mr. Andrey Tomokhin, Corporate Manager
Customer Contact
- Mr. Igor Petryuchenko, Member
Customer Complaints
10 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/20/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
A_ M
09/30/2021
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