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Find a Location

Cleverbridge has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCleverbridge

    Ecommerce
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    88 complaints closed in last 3 years

    51 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/10/2023

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cleverbridge provides ecommerce and subscription management solutions that digital goods and services company need in order to sell their products online. Our digital sales solutions for B2B & B2C range from end-to-end eCommerce enabling you to process transactions and automate low-complexity renewals without human intervention to enabling automation to take care of repetitive administrational tasks, retention marketing, global compliance and taxation and partner-management.

    Business Details

    Location of This Business
    350 N Clark St STE 700, Chicago, IL 60654-4782
    BBB File Opened:
    2/22/2008
    Years in Business:
    17
    Business Started:
    1/5/2007
    Business Incorporated:
    1/5/2007
    Accredited Since:
    3/10/2023
    Type of Entity:
    Corporation
    Number of Employees:
    252
    Alternate Business Name
    • Cleverbridge, Inc.
    Related Businesses
    • For more information, please visit www.cleverbridge.com.
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    10:00 AM - 3:00 PM
    Business Management
    • Ms. Wendi Sturgis, CEO
    • Ms. Lauren Schwartz, Secretary
    Contact Information

    Principal

    • Ms. Wendi Sturgis, CEO
    • Ms. Lauren Schwartz, Secretary

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    88 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/21/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Details:- Reference #********* / Invoice #BKD-73648530777 - I have requested several times with customer service ticket #******* and no results in finding my application license key. I have setup a Malwarebytes account and still have not been able to locate or receive any support progress. All I received when I purchace your product was a reference #*********.- I have done everything and no progress.- I am now looking for a complete refund of $47.40 ASAP.Thanks,*********************** *******************
    Read More

    Customer Reviews

    37 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrick M

    1 star

    04/08/2024

    I got up this morning and noticed money taken out of my account for a service, ccleaner, which I have an active account. I did not received an email from ************* but they were mentioned on the response email I got. I looked at my existing ccleaner account which is active and good until May 2025. What the heck is going on here???

    Cleverbridge Response

    04/09/2024

    Hi Patrick,

    Thank you for your feedback. We apologize for any frustration and we are happy to help you. 

    I have searched our system and did not see you reached out to our team but do not worry we can still assist you. I was able to locate your subscription to CCleaner Professional in our system. You are correct your subscription is valid until May 2025 as you have recently paid your yearly subscription cost on April 8th. I have reached out to you to your email separately with next steps. Please reply directly so we can resolve any issues.

    Have a great day!

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