BBB Accredited Business Profile

Discover Financial Services

Discover Financial Services

(800) 347-2683

Discover Financial Services

57 years in business
Headquarters
2500 Lake Cook Rd
Riverwoods, IL 60015-3851
Fax Numbers
  • (302) 323-7612
Additional Email Addresses
  • executiveoffices@discover.com
BBB File Opened: 02/27/2001
Business Started: 07/25/1960
Business Started Locally: 07/25/1960
Business Incorporated: 12/26/1960 in DE
Type of Entity
Corporation
Business Management
  • Mr. Kristopher Brooks, Manager
  • Mr. Michael Stack, Manager
Business Category
  • Credit Cards & Plans
  • Banks
  • Banking Services
  • Loans
  • Credit - Debt Consolidation Services
  • Financial Services
  • NAICS: Credit Card Issuing
  • Credit Cards - Protection Service
  • Business Services - General
  • Credit Card Processing Service
  • Credit Card - Merchant Services

Additional Information
  • Discover Financial Services has requested that before filing a BBB inquiry, consumers contact Dennis Michel, Vice President of Customer Service at the following: Email: executiveoffices@discoverfinancial.com Address: PO Box 17019 Wilming...
  • Discover Financial Services has requested that before filing a BBB inquiry, consumers contact Dennis Michel, Vice President of Customer Service at the following:

    Email: executiveoffices@discoverfinancial.com
    Address: PO Box 17019
    Wilmington, DE 19850-7019
    Phone: (302) 328-3300

    Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Discover Financial Services will resolve the matter for you in an expedient manner.

Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Discover Card
  • Discover Card Service Inc
  • Novus Services Inc.
  • Discover Cards Service
BBB accredited business

A+

Overview

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Discover Financial Services

Discover Financial Services

BBB ACCREDITATION SINCE 11/13/1989

Customer Review Rating:

12%
88%

Composite Score: