BBB Accredited Business Profile

US Cellular

US Cellular

(888) 944-9400

US Cellular

33 years in business
Headquarters

8410 W Bryn Mawr Ave Ste 700
Chicago, IL 60631-3486

Fax Numbers
  • (608) 282-1575
  • (773) 399-7060
  • (519) 861-4982
  • (319) 861-4980
  • (773) 399-8936
  • (312) 942-1726
  • (847) 579-0382
  • (708) 226-0553
  • (847) 247-8218
  • (312) 938-0640
  • (630) 236-8702
  • (847) 392-8153
  • (773) 281-3592
  • (815) 399-1231
  • (708) 474-1497
Additional Phone Numbers
  • (773) 399-4389
  • (888) 944-9400
  • (519) 861-4842
  • (773) 399-8900
  • (800) 482-8014
  • (319) 861-4158
  • (815) 232-4499
  • (312) 226-4433
  • (847) 579-0372
  • (815) 756-2747
  • (708) 226-0551
  • (847) 247-8217
  • (312) 938-0541
  • (630) 236-8401
  • (847) 392-7985
  • (773) 281-2355
  • (847) 361-5521
  • (877) 226-0551
  • (815) 399-1111
  • (317) 265-5638
  • (815) 332-8988
  • (815) 233-4499
  • (708) 474-1146
  • (630) 226-7004
  • (630) 226-7111
  • (630) 226-7233
Additional Email Addresses
  • customerresolutionsupport@uscellular.com
  • Lee.Knighten@uscellular.com
BBB File Opened: 12/14/1993
Business Started: 01/01/1983
Business Started Locally: 01/01/1983
Business Incorporated: 07/26/1985 in DE
Type of Entity
Corporation
Business Management
  • Ms. Nancy Fratzke, Vice President Customer Service
  • Ms. Paula Keith, Executive Assistant To: Kathy Hust, VP - Mid-Cent
  • Mr. Kenneth Meyers, President & CEO
  • Principal: Mr. Joseph Bright
  • Customer Service: Ms. Leala Rice, Manager Customer Resolutions Support
Contact Information
  • Ms. Nancy Fratzke, Vice President Customer Service
  • Ms. Paula Keith, Executive Assistant To: Kathy Hust, VP - Mid-Cent
  • Mr. Kenneth Meyers, President & CEO
  • Principal: Mr. Joseph Bright
  • Customer Service: Ms. Leala Rice, Manager Customer Resolutions Support
Business Category
  • Cellular Telephone Service & Supplies
  • Cell Phone & Tablet Equipment, Supplies & Repair
  • NAICS: Wireless Telecommunications Carriers (except Satellite)
  • Telephone Equipment & Systems Service & Repair
  • Telephone Service - Long Distance

Alternate Business Names
  • United States Cellular Corp.
  • US Cellular Corporation

A+

BBB Reason for Ratings

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

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US Cellular

US Cellular

BBB ACCREDITED SINCE 07/01/2010

Customer Review Rating:

Positive
6%
Neutral
3%
Negative
92%

Composite Score:

0 3