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Find a Location

Muller Subaru Volkswagen has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMuller Subaru Volkswagen

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.73/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2015

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Muller Subaru Volkswagen is a car dealership specializing in new cars from Volkswagen, and Subaru, while also selling used vehicles from a variety of manufacturers.  The company's used automobiles range in year from 2005 to the most recent model year, and range in price from under $9,500 to over $39,000. Mileage varies from under 200 to over 126,000, and both manual and automatic transmission are available.

    Products & Services

    New Car Sales

    Pre-Owned Vehicle Sales

    Vehicle Service Shop

    Vehicle Detail

    Business Details

    Location of This Business
    1350 Park Ave W, Highland Park, IL 60035-2207
    BBB File Opened:
    6/20/2012
    Years in Business:
    12
    Business Started:
    11/4/2011
    Business Started Locally:
    8/4/2011
    Business Incorporated:
    8/4/2011
    Accredited Since:
    7/1/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Muller Subaru
    • Muller Volkswagen
    • Volkswagen of Highland Park
    • Muller Auto Group
    • Muller Volkswagen of Highland Park
    • Highland Park Motorcars, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Harry Kim, General Manager
    • Mr. Mark Muller, President
    • Mrs. Mary Reyes, Office Manager
    Contact Information

    Principal

    • Mr. Harry Kim, General Manager

    Customer Contact

    • Mr. Harry Kim, General Manager
    Additional Contact Information

    Fax Numbers

    • (847) 432-4901
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joshua H

    5 stars

    05/05/2024

    After a long day of negotiating with Subaru dealers, ***************** deserves credit for bringing me into the dealership with the assurance that he could accommodate my budget and trade-in requirements for the Forester model I was interested in, along with the necessary features.Despite arriving at the dealership moments before closing time, the team expedited the sales process commendably. ***************************, the star of this sale, generously gave his dinner to a colleague and stayed with me until every detail was finalized. Concurrently, while **** from the finance department finalized my purchase, ****** diligently transferred the contents of my trade-in to the new Forester and set the new car up, ensuring a seamless transition. He then introduced me to the new vehicle, highlighting several important features before concluding for the evening.As the dealership was closing, ***********************************, who had been contributing behind the scenes, was finalizing the evening's duties. Unexpectedly, an issue arose, and ********* came out to assist me in the rain. As the rain intensified, he joined me in the car to continue his assistance until the issue was resolved, allowing me to begin my journey.I strongly recommend Muller Subaru. They're just big enough to be able to provide great deals but small enough to be a family business that cares about its customers. Their consecutive recognition as recipients of the Subaru Love Promise Customer Commitment Award for four years and the 2023 Subaru ******************** Commitment Award clearly reflect their outstanding service.Best of luck and continued excellence in your endeavors!

    Muller Subaru Volkswagen Response

    05/06/2024

    Hello ******, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

    Local BBB

    BBB of Chicago & Northern Illinois

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