Business ProfileforLiberty Kia

I bought my KIA **** 6. I told **** the sales man I wanted to pay cash. He told me you have to ******* a portion you can pay it off right away. He said you get $500. I told him that didnt matter to me. Well **** get my address wrong. I corrected him Twice. I get a call from Kia ******* Im in collections. I said I didnt get a book I have a credit score of 818. It slipped my mind about the book because I had a flood to worry about.So they tell me they charge $4 a day Plus my 6.9% financing. I dont know how they can charge $4 a day no matter what. So I made a payment of $378.22 they said the added the $4 a day plus $116.53 interest. I paid it. police case number 23-20354 officer tenius#** Libertyville police department. *****.my address is ********************************************************************************** not Libertyville I call back to get my pay off a couple days after still didnt get my book. **** messed up my address for the 2 nd time. Today 8/8/23 I paid it off $21.827.28 I paid $21.873.08.no late fees. Were did my monthly payment go towards?? **** couldnt answer. He refused to work with KIA ******* and find out what happened. I want my monthly payment back $378.22 plus the $4 a day since **** and the $116.53 **** made the mistake.Twice I wanted to pay it off that month. Never got the book. *** ******* said the dealer supposed to give it to you.I went in there to talk to **** the manager got very mean and aggressive towards me. I called the police they gave me a case number. They couldnt make them give me my money back.They would not answer the phone anyone I had to drive there 3 times because they refused to pick up. They have a scam going with Kia ******* . I told **** that day I want to pay cash.He would not allow me