This Business Is Not BBB Accredited

Time Warner Cable

Time Warner Cable

(866) 874-2389

Time Warner Cable

53 years in business
2910 Whitehall Park Dr
Charlotte, NC 28273-3333
Additional Phone Numbers
  • (704) 377-9600
  • (855) 540-9883
  • (877) 566-4892
  • (910) 439-5796
BBB File Opened: 01/01/1967
Business Started: 01/01/1964
Business Started Locally: 01/01/1964
Type of Entity
Business Management
  • Principal: Ms. Sandi Ettinger, Manager of Customer Relations
Contact Information
  • Principal: Ms. Sandi Ettinger, Manager of Customer Relations
  • Escalations Department
Business Category
  • Television - Cable, CATV & Satellite
Alternate Business Names
  • Time Warner Cable Charlotte Division
  • Time Warner Cable/Gaston & York County
  • Time Warner Cable Rockingham/Hamlet/Richmond
  • Time Warner Cable of Monroe
  • Time Warner Cable Shelby
  • Charter Spectrum
  • Charter Communications

Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because it is in the process of responding to [previously closed unanswered] complaint(s) previously closed with no response.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Time Warner Cable


Time Warner Cable

Customer Review Rating: