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          PC Events Catering has 1 locations, listed below.

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            Business ProfileforPC Events Catering

            Caterer
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.64/5stars

            Average of 20 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/10/2018

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company states they are a full service off premises catering company. 

            Products & Services

            Catering All Food Items

            Business Details

            BBB File Opened:
            8/16/1995
            Years in Business:
            33
            Business Started:
            9/1/1990
            Accredited Since:
            7/10/2018
            Alternate Business Name
            • PC Events Catering, LLC
            • PC Events Catering, Inc.
            Hours of Operation

            Primary

            M:
            6:00 AM - 10:00 PM
            T:
            6:00 AM - 10:00 PM
            W:
            6:00 AM - 10:00 PM
            Th:
            6:00 AM - 10:00 PM
            F:
            6:00 AM - 10:00 PM
            Sa:
            6:00 AM - 10:00 PM
            Su:
            6:00 AM - 10:00 PM
            Business Management
            • Mr. Kevin M Porter, President
            • Ms. Catherine Porter, Vice President
            Contact Information

            Principal

            • Mr. Kevin M Porter, President
            • Ms. Catherine Porter, Vice President

            Customer Contact

            • Mr. Kevin M Porter, President
            Additional Contact Information

            Fax Numbers

            • (614) 792-3992
              Primary Fax

            Email Addresses

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Lack of communication Cancelled 6 days before the wedding. Promised refund within 30 days of wedding date My mom tried to contact them multiple times to get a follow up on the reimbursement check that we did not receive and now they are completely ignoring us. They have scammed us. Giving us NO service for our $5,697. Six days before my wedding, ***** (PC Events) cancelled on us over email, stating that me and my mom were “red flags” because of late payments. We have proof via email that we asked in advance to make a payment late once because of a bank check we were waiting on. This was agreed on by phone with ***** and responded to on July 12th by *****. The contract states that late payments past 30 days will accrue an interest charge, not a reason for cancellation. Her other reason for canceling on us was because she was “never going to make us happy” which was a false statement. We were clearly displeased because of their terrible customer service. Once they received our first deposit, they were rude every time we tried to contact them. She would only respond with “will we be using the same card for your payment?” We had to ask many many times over email and phone calls to have a tasting which ended up taking months. Once we finally got our take home taste tasting, it was not what their menu had portrayed. We complained and asked for them to make it right since we were already invested. She was sarcastic to us stating that we didn’t have culinary experience so how dare we, when in fact we have tongues and taste buds, and as the clients we just wanted to taste what we ordered from the menu. ***** told us we would be refunded-that they would send us a reimbursement check minus the non refundable deposit fee. After reviewing the contract, the non refundable deposit fee is word for word “to secure the date of the function” which was never secured by them because they cancelled on us last minute. It’s also stated in the contract that if there’s a cancelation, it needs to be agreed with by both parties. My mom begged them to not cancel and they responded with threatening attorney action (via a letter which never came). This tells me their actions were intentional. They never planned on catering my wedding, they lacked communication on purpose, and waited until the last minute to demand we pay the last bill that was due the same day. We were trying to contact them to get a breakdown as to why they raised the bill and were overcharging us what they quoted before our final payment. They added an IFC (inflated food cost) charge, 4% credit card fee, and a 18% standard service fee. There was a credit they owed us for not using their linens which was to be deducted from the final bill. The only reason we decided not to use them for the linens was because their lack of communication, unreliability to answer questions, or make arrangements. ***** was only insistent on payments and very rarely answered questions we had. She procrastinated on communicating until the last minute and because we had questions about the final bill 6 days before my wedding, she got mad, and cancelled on us. As a customer, we had every right to ask legitimate questions about why we were being overcharged as well as any detailed questions about the services we were paying for. Additionally, upon review, ***** is very quick to respond to complaints on google and say extremely unprofessional things, but can’t seem to respond to her current clients in a timely manner claiming the office is backed up. After 10 weeks, we have not received any communication back and are being ignored when she owes us $ 5,697. My only regret was not asking my wedding venue about them first before booking. Turns out this caterer was on the “do not return” list for the venue for screwing over previous brides! Along with all the other reviews on the better business bureau and google, this is an obvious tactic ***** uses to take money from people and never plans to cater their weddings. It is evident she should not be in this business because her lack of care about weddings or people in general.
            Read More

            Customer Reviews

            20 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mary Anne E

            10/20/2023

            PC Events was a great choice for creating the right balance between wonderful food with a casual chic vibe for our wedding reception! The staff was attentive while blending seamlessly into our party! The food was full of creative-flavors that were both delicious and generously portioned. People are still telling us how much they loved their meal on our big day!

            Local BBB

            BBB of Central Ohio

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