At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 1625 Brumlow Ave, Southlake, TX 76092-9728
- BBB File Opened:
- 2/1/1991
- Years in Business:
- 37
- Business Started:
- 1/1/1987
- Business Started Locally:
- 1/1/1987
- Business Incorporated:
- 7/21/1995
- Accredited Since:
- 2/1/1991
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Claffey Enterprises Inc
- Business Management
- Mr. Charlie Claffey, President
- Ms. Rita McKamey, HR Manager
- Contact Information
Principal
- Mr. Charlie Claffey, President
Customer Contact
- Ms. Rita McKamey, HR Manager
- Additional Contact Information
Fax Numbers
- (817) 421-2670Primary Fax
Phone Numbers
- (817) 416-0064Other Phone
- (817) 421-2670
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Robert D
04/22/2024
Claffey Pools Response
05/02/2024
To: Better Business Bureau
From:Claffey Pools
Subject:****** and *************************
1706 Pebble Beach
********************
Date:May 2, 2024
On September 14, 2019, Claffey Pools entered into a swimming pool building contract with ****** and *************************. The swimming pool was plastered on August 19, 2020. Despite the contract terms stating that the warranty start date is the plaster date, Claffey Pools agreed to extend the warranty by two months and establish the warranty date as October 20, 2020. The 12 month warranty expired on October 20, 2021 and the 36 month pool equipment warranty expired on October 20, 2023.
The warranty claim issued to Claffey Pools was denied due to both warranty expiration and a natural stone delamination exclusion defined in the attached contract. The communication of the denial was corresponded to *************************** on April 16, 2024 from our attorney, ***********************. A copy of that correspondence will be provided.
Sincerely,
Charlie Claffey
General Manager
Claffey Pools
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