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Find a Location

Freedom Solar Power has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Freedom Solar Power

      4801 Freidrich Lane Bldg 1 Ste 100 Austin, TX 78744-2703

      BBB Accredited Business
    • SunPower By Freedom Solar

      8050 Jetstar Dr #150 Irving, TX 75063

    • Freedom Solar Power

      5135 Centennial Blvd Colorado Springs, CO 80919

    • Freedom Solar Power

      4055 Corporate Dr Ste 200 Grapevine, TX 76051-2307

      BBB Accredited Business
    • Freedom Solar Power

      12861 Wetmore Rd San Antonio, TX 78247-3628

      BBB Accredited Business

    Business ProfileforFreedom Solar Power

    Solar Energy Design
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.41/5stars

    Average of 59 Customer Reviews

    Customer Complaints

    98 complaints closed in last 3 years

    52 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/24/2011

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Freedom Solar is a full-service, turnkey solar company installing solar panels and backup power systems for homeowners in Texas, Colorado, Florida, Virginia, and North Carolina and for businesses nationwide. Freedom Solar has installed more than 157 megawatts of solar power over its 15 years in business.

    Business Details

    This is a multi-location business.

    Find a Location

    Freedom Solar Power has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Freedom Solar Power

        4801 Freidrich Lane Bldg 1 Ste 100 Austin, TX 78744-2703

        BBB Accredited Business
      • SunPower By Freedom Solar

        8050 Jetstar Dr #150 Irving, TX 75063

      • Freedom Solar Power

        5135 Centennial Blvd Colorado Springs, CO 80919

      • Freedom Solar Power

        4055 Corporate Dr Ste 200 Grapevine, TX 76051-2307

        BBB Accredited Business
      • Freedom Solar Power

        12861 Wetmore Rd San Antonio, TX 78247-3628

        BBB Accredited Business
      Headquarters
      4801 Freidrich Lane Bldg 1 Ste 100, Austin, TX 78744-2703
      BBB File Opened:
      5/10/2007
      Years in Business:
      16
      Business Started:
      5/7/2007
      Business Started Locally:
      1/1/2002
      Business Incorporated:
      5/7/2007
      Accredited Since:
      8/24/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • TX TECL 28621 | CO EC.0101892 | FL EC13010415 | VA 2710075634 | NC U.34176 | SC 64252
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Freedom Solar LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      By Appt. Only
      Su:
      By Appt. Only
      Business Management
      • Mr. Bret Biggart, Chief Executive Officer
      • Mr. Chad Preece, Chief Expansion Officer
      • Mr. Adrian Buck, Chief Installation Officer
      • Ms. Meredith Jarrett, Chief Administrative Officer
      • Mr. Kyle Frazier, Sales Director
      Contact Information

      Principal

      • Mr. Adrian Buck, Chief Installation Officer
      Additional Contact Information

      Fax Numbers

      • (512) 532-0621
        Other Fax

      Phone Numbers

      Customer Complaints

      98 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My family had panels installed well over a year ago. I'm not sure the exact date. But at most almost two years. After we had them installed it rained not too long after (I think a couple months), we had a leak start to come through. It was directly under where the panels were, so I contacted Freedom Solar to help sort it out. They sent someone to determine whether or not it was their fault. The inspector climbed into our attic and told me that it was Freedom Solar's fault for the leak and that they would fix it. He assured me multiple times.It took weeks before they got someone out. The person did not fix the roof, they had removed the tarp I had put up to help block the rain. This happened twice, I put a tarp up, they sent someone and they took it down. They had one repair team come out who did not feel comfortable working under the panels so they left. The only repair they did was patch up the screws that were left over from the tarp (Which didn't need fixing).Months had gone by and we played phone and email tag. I was assured they'd still handle it. I spoke to a man named *** who assured me that they would fix the ceiling of my room as well as the roof.Even more time goes by, the damage gets worse. This is at about a year now, and I get an email from a man named ***************************. He's now telling me that the hole isn't their fault and that he wants to help sort this out. I was not able to respond right away, but when I did I have heard nothing back. It has been months from that email and my response back and it's been dead silent.I have a hole in my roof, and in my bedroom. If that first inspector had determined it was Solar's fault then it should have been fixed. If it was not Solar's fault then he should have determined that and told me, otherwise what is the point of the inspection. There is extensive damage that is getting worse due to their negligence and incompetence. It's starting to mold and affecting our health.I can email the chain if need be.
      Read More

      Customer Reviews

      59 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ram M

      2 stars

      02/22/2024

      Worst service that they provide. We had to detach the panels from roof and reinstall them for roof replacement. They initially said it would be 30 days gap between detach and install. After detach, we had to follow up with them 15 times to get a date for reinstall, which is more than 60 days from detach date. My neighbor uses some other solar company, they were able to get it reinstalled within a week. I would never suggest this company for anyone.

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