We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Freedom Solar Power has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Freedom Solar Power

              4801 Freidrich Lane Bldg 1 Ste 100 Austin, TX 78744-2703

              BBB Accredited Business

            • Freedom Solar Power

              4055 Corporate Dr Ste 200 Grapevine, TX 76051-2307

              BBB Accredited Business

            • Freedom Solar Power

              12861 Wetmore Rd San Antonio, TX 78247-3628

              BBB Accredited Business

            • Freedom Solar Power LLC

              8105 Krauss Blvd Ste 102 Tampa, FL 33619-3011

            Business ProfileFreedom Solar Power

            Solar Energy Design
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4801 Freidrich Lane Bldg 1 Ste 100

            Austin, TX 78744-2703

            Visit Website
            (800) 504-2337

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            By Appt. Only
            By Appt. Only

            Customer Reviews

            2.52/5

            Average of 85 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            114 complaints closed in last 3 years

            50 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/24/2011

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Freedom Solar is a full-service, turnkey solar company installing solar panels and backup power systems. Freedom Solar serves businesses nationwide, and homeowners in Texas and Florida. They have been leading the solar revolution since 2007.

            Business Details

            This is a multi-location business.

            Find a Location

            Freedom Solar Power has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Freedom Solar Power

                4801 Freidrich Lane Bldg 1 Ste 100 Austin, TX 78744-2703

                BBB Accredited Business

              • Freedom Solar Power

                4055 Corporate Dr Ste 200 Grapevine, TX 76051-2307

                BBB Accredited Business

              • Freedom Solar Power

                12861 Wetmore Rd San Antonio, TX 78247-3628

                BBB Accredited Business

              • Freedom Solar Power LLC

                8105 Krauss Blvd Ste 102 Tampa, FL 33619-3011

              Headquarters
              4801 Freidrich Lane Bldg 1 Ste 100, Austin, TX 78744-2703
              BBB File Opened:
              5/10/2007
              Years in Business:
              17
              Business Started:
              5/7/2007
              Business Started Locally:
              1/1/2002
              Business Incorporated:
              5/7/2007
              Accredited Since:
              8/24/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              • TX TECL 28621 | CO EC.0101892 | FL EC13010415 | VA 2710075634 | NC U.34176 | SC 64252
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Freedom Solar LLC
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              By Appt. Only
              Su:
              By Appt. Only
              Business Management
              • Mr. Bret Biggart, Chief Executive Officer
              • Mr. Chad Preece, Chief Expansion Officer
              • Mr. Adrian Buck, Chief Installation Officer
              • Ms. Meredith Jarrett, Chief Administrative Officer
              • Mr. Kyle Frazier, Sales Director
              Contact Information

              Principal

              • Mr. Adrian Buck, Chief Installation Officer
              Additional Contact Information

              Fax Numbers

              • (512) 532-0621
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              114 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I am writing to express my deep frustration with the solar panel system your company installed two years ago. Despite having an open service ticket since May 2024, my ongoing issues remain unresolved. I've made numerous calls and sent multiple emails, but no technician has been dispatched to address the problems.To exacerbate the situation, my main breaker panel caught on fire recently, and it was determined that the fire was caused by a faulty breaker installed by your team. This is a severe safety hazard, and I am extremely concerned about the quality and safety of the installation.I urgently request the following actions:Immediate inspection and repair of the system, including replacement of the faulty breaker.Compensation for any damages and increased utility bills caused by the malfunctioning system.This situation requires immediate attention. Please contact me within 48 hours to confirm the steps you will take to resolve this matter. If I do not receive a satisfactory response, I will be forced to escalate the issue further.I trusted Freedom Solar Power with this significant investment, and I expect your company to honor its commitments. I look forward to your prompt response.
              Read More
              Read 113 More Complaints

              Customer Reviews

              85 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David G

              09/18/2024

              We chose Freedom Solar for several reasons:***********: We chose quality. There are cheaper, less reputable, and inferior quality solutions available we chose Freedom Solar for a reason.2.Service: ****** ********, our Freedom Solar representative, spent HOURS consulting with me. He ran me through EVERY configuration I asked for. Additionally, when I inquired about extra products, he was candid with me about the pros and cons. He has my respect for many reasons. More recently, he assisted us on a non-sales related issue, for which we remain grateful.3.Warranty: 25-year labor warranty. Plus, they dont outsource their labor.Were grateful for the solution. Its delivered and I highly recommend Freedom Solar, and specifically ****** ********.

              Freedom Solar Power Response

              09/19/2024

              Hi Mr. ****** Thank you, *****, for your thoughtful review of Freedom Solar. We're thrilled to hear that you valued our quality equipment and the personalized service provided by *****************************. It's our goal to ensure that every customer receives comprehensive support and guidance, and we're glad that ****** was able to assist you with both your solar needs and beyond. We appreciate your recommendation and are grateful to have you as part of the Freedom Solar Power family.
              Read 84 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.