Business ProfileforGlobal Realty Group

I hired Global Realty Group (GRG) to be my Property Manager in January 2023. When I hired them, I also brought with them an existing tenant. The Company merely took over collections of the rent and charged a monthly 10% fee. Fee was based on 10% of $2100.00 paid by the tenant. The tenant vacated the property on April 30. I trusted GRG to ethically handle the marketing of my property in search of a new tenant. I advised them to advertise the property at $2200 for 1 week and make adjustments if necessary. On May 27th, I gave termination notice to GRG's owner, ***************************, after the Company poorly handled the marketing of my home. They failed to advertise the home until 37 days after we were informed it was going to be vacant, losing valuable time and causing me financial loss. Despite numerous calls and emails from me letting them know the listing was incorrectly listed as "not accepting pets" when dogs were actually accepted, and the listing was not visible on Zillow due to an error on GRG's software, they ignored my pleas to make these corrections in a timely manner and did not do so until May 20th, 50 days after we were notified about the unit becoming vacant. The language in the contract asks for 30 days notice and affiliated fees if there is a tenant in the home. My home was vacant when I gave notice. GRG removed all advertising of my home on 5/31/23 and did absolutely nothing to find a new tenant during the 30 day notice period, but is demanding fees for ***** Since the home was vacant when I gave notice, their language in GRG's contract does not stipulate that fees are owed during the notice period if there is a vacancy. I paid fees for the month of **** even though it was vacant since the contract stated so, but the contract does not state fees are owed for a vacant unit during the notice period. ********************** is now threatening me in writing with filing false collection claims based on language that does not exist in his contract. I have asked ********************** to explain to me where it states that monies are owed for **** and he has failed to properly respond to my request In addition, ********************** is demanding fees not based on what the home was leased for by the previous tenant for $2100, but on the $2200 rate I had asked him to temporarily advertise it for. That also goes against the language stipulated in his contract. I have paid **********************/GRG the fees for **** even through the unit was vacant. I do not owe any additional monies. I am filing this claim against GRG and ************************** for:1) Threats of creating fraudulent collections claims to coerce me into paying him additional monies 2) Willful negligence in knowingly refusing to correctly market my property but profit from willful negligence by collecting fees during this time.3) Exaggerating fees owed that are not referenced in the contract. Please see paragraphs 11 and 12 in attached contract.