Business ProfileforEZCORP, Inc.
Current Alerts For This Business
EZCORP, Inc has requested the following information be published on their BBB profile for consumers receiving calls or letters regarding possible debts owed.
"Thank you for contacting, EZCORP and its family of brands. EZCORP and its U.S. branded companies do not collect on any debt. If you received a call or letter asking you to pay a debt owed, please do not respond or pay any money in response. Instead, immediately contact your local law enforcement, state Attorney General’s office or the Federal Trade Commission to report a potential fraudulent scam. If you need additional information or have further questions, please contact our office at 855-366-3279 or [email protected]."
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 2500 Bee Caves Rd Ste 1, Rollingwood, TX 78746-5888
- BBB File Opened:
- 11/1/1982
- Years in Business:
- 41
- Business Started:
- 11/1/1982
- Business Started Locally:
- 11/1/1982
- Business Incorporated:
- 6/29/1989
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Premier Pawn & Jewelry
- EZ Pawn
- Value Pawn & Jewelry
- Business Management
- Mr. Tom Welch, Sr VP/ General Counsel Sec
- Mr. Danny Chisom, Vp/Finance Asst Sec
- Mr. Aarron Barrett, GM, Pawn Division
- Ms. Connie Kondik, Asst Secretary/Deputy General Counsel
- Ms. Amanda Schaeffer, Associate General Counsel, U.S. Financial Services
- Ms. Customer Service Representative Customer Service Representative, Customer Service Specialist
- Contact Information
Principal
- Mr. Tom Welch, Sr VP/ General Counsel Sec
Customer Contact
- Mr. Aarron Barrett, GM, Pawn Division
- Ms. Customer Service Representative Customer Service Representative, Customer Service Specialist
- Additional Contact Information
Fax Numbers
- (512) 314-3463Primary Fax
- (254) 501-3748Other Fax
Phone Numbers
- (254) 526-3229Other Phone
- (210) 733-0257Other Phone
- (512) 314-3463
Customer Complaints
371 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
23 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rodney B
09/04/2024
EZCORP, Inc. Response
09/05/2024
Hello,
Thank you for taking the time to share your experience. We are sorry to hear of the negative experience you have recently had with our store location. We consider it a privilege to call you our customer, so we certainly do ********************** your feedback and want to ensure your voice is heard.
Can you please contact our office directly so that we may gather additional information to further research and address your concern(s).
Please issue reference # ******.
Thank you,
TOLL FREE ************* Mon- Fri 8am-6pm/CST
******************************************
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