BBB Accredited Business Profile

Open Mortgage

Open Mortgage

(512) 492-3300

Open Mortgage

15 years in business
14101 W Highway 290 Ste 1300
Austin, TX 78737-9331
Fax Numbers
  • (512) 492-3300
Additional Phone Numbers
  • (512) 492-3370
  • (888) 602-6626
Additional Email Addresses
BBB File Opened: 09/15/2003
Business Started: 01/05/2003
Business Started Locally: 01/05/2003
Business Incorporated: 01/05/2003 in TX
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Scott Gordon, President
  • Mr. Richard Woodruff, CFO
Business Category
  • Mortgage Banker
  • Real Estate Loans
  • Real Estate Loan Modification
  • Reverse Mortgage
  • Mortgage Lenders

Products & Services
We help Borrows, Realtors and Reverse Mortgage clients with their residential lending needs.
Service Area
We service the following area(s): Texas
Alternate Business Names
  • Open Mortgage, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business


Government Action


On January 6, 2015 The Commissioner of Business Oversight of the State of California filed a complaint against Open Mortgage LLC.  

The complaint provides that during a 2008 and 2012 regulatory examination of the Open Mortgage location in Gardena, California the company engaged in unlawful acts including but not limited to, (i) failing to reconcile all trust liability ledgers to its control account at least once each week and to the bank ... Read More


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Open Mortgage include:

  • Government action(s) against the business

Business Profile

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Open Mortgage

Open Mortgage


Customer Review Rating:

This business has no complaints filed

Composite Score: