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Find a Location

Buzz Custom Fence has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Buzz Custom Fence

      10017 Sandalwood Dr Woodway, TX 76712

      BBB Accredited Business
    • Buzz Custom Fence

      5104 W Vickery Blvd Fort Worth, TX 76107-7518

      BBB Accredited Business

    Business ProfileforBuzz Custom Fence

    Fence Contractors
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    This company has agreed to use special procedures including mediation and arbitration if necessary to resolve complaints.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/13/2009

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Buzz Custom Fence has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Buzz Custom Fence

        10017 Sandalwood Dr Woodway, TX 76712

        BBB Accredited Business
      • Buzz Custom Fence

        5104 W Vickery Blvd Fort Worth, TX 76107-7518

        BBB Accredited Business
      Location of This Business
      10017 Sandalwood Dr, Woodway, TX 76712
      BBB File Opened:
      7/13/1999
      Years in Business:
      26
      Business Started:
      3/6/1998
      Business Started Locally:
      3/6/1998
      Business Incorporated:
      3/6/1998
      Accredited Since:
      8/13/2009
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Buzz Services LLC
      • Buzz Fence Services
      Business Management
      • Ms. Denise Schrader, President
      • Mr. Eric Schrader, Vice President
      Contact Information

      Principal

      • Mr. Eric Schrader, Vice President

      Customer Contact

      • Mr. Eric Schrader, Vice President
      Additional Contact Information

      Fax Numbers

      • (817) 263-4149
        Primary Fax

      Phone Numbers

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Coming close to a year. I want my fence fixed. It went on and on and then forgotten about. The last two repairs were acceptable basically because I was tired of trying to work with the the company.Its a beautiful fence!!! I believe in good faith they tried to make it good and in the end they could care less. because it was too much trouble.I was told they could do nothing with the gaps in the boards yet the new sections they worked look perfect. I was told the steel poles in two sections would be replaced because the second or third attempt they drilled several holes in the piles that no allow water inside and looks horrible. i was promised the top cap at cost to help make things better. I accepted and emailed back. They came out and fixed part of the fence still left many things not repaired and no top cap. I emailed and left messages and no return calls no emails back.I want my fence repaired correctly from day 1. I want the warranty honored and and repairs completed. if thats unacceptable for the company to correct their issues. i will accept a check for ******* For wasting my time and me to find a company to complete the repairs completed in correctly and the ones not started at all. If necessary I will be happy to take all the pictures and emails and voicemails to an attorney .
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Irma G

      1 star

      08/21/2023

      Non responsive, do not communicate and install what they want without regard to afreements. Do not show up when scheduled (multiple times)

      Local BBB

      BBB serving the Heart of Texas

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